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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AttuneOps is a user-friendly IT automation tool that helps system administrators automate complex processes quickly and easily. It supports popular scripting languages such as bash and PowerShell, which means that admins who are already familiar with these languages can start automating right away without any additional learning curve. One of the key features of AttuneOps is its unique orchestration approach that allows admins to customise automation processes to meet their specific needs. Its sequence of steps feature establishes a connection to a device using ssh or WinRM, deploys a script, and captures the log output as if you were running a script in a terminal. This provides greater control and flexibility over the automation process, enabling admins to tailor it to their specific requirements. With AttuneOps' blueprinting feature, system administrators can create customisable and reusable templates, known as Blueprints, that use Parameters to generate multiple automated jobs from a single source. This powerful feature saves time and improves consistency across a wide range of jobs, and enables users to share and reuse their Blueprints across different teams and organisations.

Description

Having worked on the call center floor ourselves, we truly grasp the distinct challenges and varied requirements that agents face. This understanding has led us to develop exceptional virtual call center software tools tailored to these specific needs. Drawing from our collective six decades of expertise in the contact center sector, we have created an all-in-one customer experience platform that is user-friendly, efficient, highly scalable, and accessible globally with just an internet connection and a browser, making it ideal for both remote and in-center agents. Many contact centers find that their existing call center software does not cater to their operational demands or business model. In addition to lacking the advanced, user-friendly tools necessary for success, they often miss out on the exceptional support from industry experts. Our solution encompasses everything required without the need for expensive programmers or extensive IT resources, ultimately saving you both time and money while enhancing overall productivity and service quality. With our platform, you can focus on what truly matters: delivering outstanding customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bash
GitHub
PowerShell

Integrations

Bash
GitHub
PowerShell

Pricing Details

$1,200
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AttuneOps

Founded

2018

Country

Australia

Website

attuneops.io

Vendor Details

Company Name

SingleComm

Founded

2014

Country

United States

Website

singlecomm.com

Product Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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