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Description
The Data Orchestration Platform enables the transformation of your IoT data into a comprehensive AI environment, allowing for the seamless processing of thousands of AI pipelines and the capability to scale up to millions of devices. It's time to harness the power of your data and elevate your IoT project to new heights with Astarte Flow: Your AI Environment. This platform serves as the central hub for integrating your AI pipelines and data science tasks within your IoT application. Experience the advantages of a cloud-native solution without the burden of DevOps, as Astarte handles Kubernetes management on your behalf. Embrace cutting-edge cloud technologies without needing any specific domain expertise. With its commitment to open-source principles, Astarte utilizes established, open, and standard protocols and technologies. It stands out as the preferred platform for your AI and IoT initiatives, efficiently managing and processing your IoT and context data while seamlessly handling everything in between—from data collection to deployment. By leveraging Astarte, you can unlock the full potential of your IoT ecosystem, ensuring a more effective and innovative approach to data utilization.
Description
Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots.
It is an open source project, based on the MQTT protocol for the messaging.
Main Features:
• Live Chat Widget with full multichannel experience on Web and Mobile;
• Resolution Bot to automate customer support;
• Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA;
• Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations;
• Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more;
• Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more;
• Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents;
• Dashboard with real time analytics;
• Knowledge base.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Dialogflow
No
Docker
No
Drupal
No
Facebook Messenger
No
Flipdish
Yes
GitHub
No
Google Tag Manager
No
Joomla!
No
Kubernetes
No
Mailchimp
No
Integrations
Dialogflow
Yes
Docker
Yes
Drupal
Yes
Facebook Messenger
Yes
Flipdish
No
GitHub
Yes
Google Tag Manager
Yes
Joomla!
Yes
Kubernetes
Yes
Mailchimp
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€25/month
There are also (both in the cloud and on-premise):
- Free forever plan ;
- Custom plan for Enterprises.
- Free forever plan ;
- Custom plan for Enterprises.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ispirata
Country
Italy
Website
ispirata.com
Vendor Details
Company Name
Tiledesk
Founded
2020
Country
Italy
Website
tiledesk.com
Product Features
Data Management
Customer Data
No
Data Analysis
Yes
Data Capture
Yes
Data Integration
No
Data Migration
No
Data Quality Control
Yes
Data Security
No
Information Governance
Yes
Master Data Management
Yes
Match & Merge
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No