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features
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support

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Write a Review

Description

The Data Orchestration Platform enables the transformation of your IoT data into a comprehensive AI environment, allowing for the seamless processing of thousands of AI pipelines and the capability to scale up to millions of devices. It's time to harness the power of your data and elevate your IoT project to new heights with Astarte Flow: Your AI Environment. This platform serves as the central hub for integrating your AI pipelines and data science tasks within your IoT application. Experience the advantages of a cloud-native solution without the burden of DevOps, as Astarte handles Kubernetes management on your behalf. Embrace cutting-edge cloud technologies without needing any specific domain expertise. With its commitment to open-source principles, Astarte utilizes established, open, and standard protocols and technologies. It stands out as the preferred platform for your AI and IoT initiatives, efficiently managing and processing your IoT and context data while seamlessly handling everything in between—from data collection to deployment. By leveraging Astarte, you can unlock the full potential of your IoT ecosystem, ensuring a more effective and innovative approach to data utilization.

Description

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dialogflow No 
Docker No 
Drupal No 
Facebook Messenger No 
Flipdish Yes 
GitHub No 
Google Tag Manager No 
Joomla! No 
Kubernetes No 
Mailchimp No 
Microsoft Dynamics 365 No 
Salesforce No 
WhatsApp No 
WordPress No 
Zapier No 

Integrations

Dialogflow Yes 
Docker Yes 
Drupal Yes 
Facebook Messenger Yes 
Flipdish No 
GitHub Yes 
Google Tag Manager Yes 
Joomla! Yes 
Kubernetes Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
WhatsApp Yes 
WordPress Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€25/month
There are also (both in the cloud and on-premise):
- Free forever plan ;
- Custom plan for Enterprises.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ispirata

Country

Italy

Website

ispirata.com

Vendor Details

Company Name

Tiledesk

Founded

2020

Country

Italy

Website

tiledesk.com

Product Features

Data Management

Customer Data No 
Data Analysis Yes 
Data Capture Yes 
Data Integration No 
Data Migration No 
Data Quality Control Yes 
Data Security No 
Information Governance Yes 
Master Data Management Yes 
Match & Merge No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

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