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ease
features
design
support

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Description

The Data Orchestration Platform enables the transformation of your IoT data into a comprehensive AI environment, allowing for the seamless processing of thousands of AI pipelines and the capability to scale up to millions of devices. It's time to harness the power of your data and elevate your IoT project to new heights with Astarte Flow: Your AI Environment. This platform serves as the central hub for integrating your AI pipelines and data science tasks within your IoT application. Experience the advantages of a cloud-native solution without the burden of DevOps, as Astarte handles Kubernetes management on your behalf. Embrace cutting-edge cloud technologies without needing any specific domain expertise. With its commitment to open-source principles, Astarte utilizes established, open, and standard protocols and technologies. It stands out as the preferred platform for your AI and IoT initiatives, efficiently managing and processing your IoT and context data while seamlessly handling everything in between—from data collection to deployment. By leveraging Astarte, you can unlock the full potential of your IoT ecosystem, ensuring a more effective and innovative approach to data utilization.

Description

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dialogflow
Docker
Drupal
Facebook Messenger
Flipdish
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Salesforce
WhatsApp
WordPress
Zapier

Integrations

Dialogflow
Docker
Drupal
Facebook Messenger
Flipdish
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Salesforce
WhatsApp
WordPress
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ispirata

Country

Italy

Website

ispirata.com

Vendor Details

Company Name

Tiledesk

Founded

2020

Country

Italy

Website

tiledesk.com

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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