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Description

ArtificialQA is a cloud-centric solution designed for testing and assessing AI agents and chatbots. Users can connect their applications, develop test cases, and arrange them into modular suites and plans that can be reused. Each test run utilizes customizable AI evaluators alongside deterministic checks to evaluate response attributes like accuracy, relevance, tone, completeness, safety, and instances of hallucination. The outcomes provide scores along with detailed explanations at the response level, enabling teams to analyze behaviors, compare different versions, and spot regressions prior to launch. Users have the flexibility to either import existing test cases or create new ones, perform evaluations through a browser, and generate reports for quality assessment and traceability. Additionally, an API facilitates automated testing processes, including CI/CD integration for those on premium plans. ArtificialQA caters to a diverse range of users such as QA teams, developers, product managers, and organizations that are involved in developing or managing conversational AI across various sectors like finance, healthcare, government, customer support, ecommerce, and SaaS. This platform not only streamlines the testing workflow but also enhances the overall quality of AI interactions in real-world applications.

Description

NovaSynth serves as an online platform designed for the evaluation of voice and chat AI agents. By establishing a connection through methods such as phone calls, LiveKit, or HTTP Chat, developers and QA teams can create distinct synthetic caller personas and outline various conversational scenarios. The platform allows for both individual and batch tests that can simulate interruptions, background noise, accents, and other unusual conditions. Additionally, NovaSynth captures recordings of sessions and traces, providing transcripts and evaluation results that teams can analyze to pinpoint failures and compare outcomes following any modifications to the agent. It facilitates thorough evaluation and regression testing both prior to and following deployment. The service operates on a credit-based system: users on the free plan receive 2,500 credits monthly, while the Pro version begins at $69 per month and includes 10,000 credits. Voice calls consume 100 credits per minute, text interactions utilize 12 credits each, and evaluations may require extra credits. To conduct testing, teams must set up an account and ensure they have a properly configured and accessible agent connection. Furthermore, this structured approach not only enhances the efficiency of testing but also aids in refining AI performance over time.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

LiveKit No 
Model Context Protocol (MCP) Yes 

Integrations

LiveKit Yes 
Model Context Protocol (MCP) No 

Pricing Details

$0
The Free plan has no charge, requires no credit card, and has no time limit; it includes 10 AI generations per month. Paid plan pricing is not publicly specified and is arranged with the vendor.
Free Trial Yes 
Free Version No 

Pricing Details

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

QAlified

Founded

1992

Country

Uruguay

Website

artificialqa.com

Vendor Details

Company Name

Noveum

Founded

2023

Country

United States

Website

noveum.ai/en/novasynth

Product Features

Product Features

Alternatives

Alternatives

No Alternatives
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