Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ArrivePing is a comprehensive software solution designed for field service teams that manage the dispatching of technicians and drivers. With this platform, managers can efficiently schedule jobs, create work orders with tailored fields, monitor their teams in real-time, and assign tasks either manually or to the nearest qualified technician. Technicians can utilize apps on iPhones and iPads or access the Android browser to view their assignments, check notes, navigate routes, update their status, and capture photos or voice memos. They can also collect card payments through their company's Stripe account and automatically record mileage, travel times, and on-site duration. Customers benefit from receiving text or email notifications, as well as app-free browser tracking that provides live updates and estimated arrival times. The software boasts a variety of features, including job history records, customer communication tools, calendar integrations, webhooks, data export options, and compatibility with services like Zapier, Make, and Google Drive. An innovative AI setup agent is capable of creating a workspace directly from the business's website, allowing most teams to dispatch their first job in under an hour. This versatile platform is suitable for various industries, including HVAC, plumbing, electrical work, installation services, construction, property maintenance, cleaning, and delivery operations, making it a valuable asset for any field service team.
Description
An intuitive, online event management platform that facilitates the assignment of tasks to field technicians, enables real-time status updates and tracking, and supports the creation of invoices alongside cash and payment processing, all while ensuring comprehensive data management for everyday business operations. Dispatch empowers organizations to oversee their complete dispatch workflow through both web and mobile applications. The web interface allows users to log and manage calls, allocate technicians and vehicles to relevant tasks, maintain customer information, and handle invoicing and payment processing seamlessly. Complementing this, the free mobile app, compatible with both Android and iOS, provides users the ability to receive job assignments, update statuses, capture images, communicate with customers, and much more. The Dispatch system not only enhances vehicle and technician efficiency but also offers a broad spectrum of tools, including tailored industry-specific reporting options to meet diverse operational needs. This all-in-one solution streamlines processes, making it easier for businesses to succeed in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Calendar
Yes
Google Calendar
Yes
Google Drive
Yes
Make
Yes
Microsoft Outlook
Yes
Model Context Protocol (MCP)
Yes
Zapier
Yes
Integrations
Apple Calendar
No
Google Calendar
No
Google Drive
No
Make
No
Microsoft Outlook
No
Model Context Protocol (MCP)
No
Zapier
No
Pricing Details
$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NVC360
Founded
2023
Country
Canada
Website
arriveping.com
Vendor Details
Company Name
Sure Ecosystem
Founded
1997
Country
United States
Website
dispatch.sureecosystem.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Towing
Billing & Invoicing
Yes
Client Management
Yes
Commission Management
Yes
Fleet Management
No
Fuel Management
No
Lot Management
Yes
Maintenance Management
No
Routing
Yes
Trucking
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Driver Management
Yes
Driver Settlements
No
Fuel Card Management
No
Fuel Management
No
Load Optimization
No
Maintenance Management
No
Mileage Tracking
No
Quote Management
No
Quotes/Estimates
Yes
Recruiting Management
No
Routing
Yes
Scheduling
Yes
Trip Logs
No
Vehicle Management
Yes
Vehicle Tracking
Yes
Alternatives
No Alternatives