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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ArrivePing is a comprehensive software solution designed for field service teams that manage the dispatching of technicians and drivers. With this platform, managers can efficiently schedule jobs, create work orders with tailored fields, monitor their teams in real-time, and assign tasks either manually or to the nearest qualified technician. Technicians can utilize apps on iPhones and iPads or access the Android browser to view their assignments, check notes, navigate routes, update their status, and capture photos or voice memos. They can also collect card payments through their company's Stripe account and automatically record mileage, travel times, and on-site duration. Customers benefit from receiving text or email notifications, as well as app-free browser tracking that provides live updates and estimated arrival times. The software boasts a variety of features, including job history records, customer communication tools, calendar integrations, webhooks, data export options, and compatibility with services like Zapier, Make, and Google Drive. An innovative AI setup agent is capable of creating a workspace directly from the business's website, allowing most teams to dispatch their first job in under an hour. This versatile platform is suitable for various industries, including HVAC, plumbing, electrical work, installation services, construction, property maintenance, cleaning, and delivery operations, making it a valuable asset for any field service team.

Description

Taskrol, from Kereon Inc., is field service software for appliance repair companies: owners, dispatchers, and technicians work in one system on web, iOS, and Android. Every job carries the appliance (type, brand, model, serial, data-plate photo), and the customer record lists their appliances and past jobs. Technicians search parts by the model number, see van and warehouse stock, and open parts diagrams from the job. The team calendar shows assigned and unassigned work, technician schedules, and time off. The customer signs the diagnostic fee before diagnosis, and the approved estimate becomes the invoice, paid by card in the field. Technician pay: hourly or a percentage of job margin. Solo is free forever for one technician and already includes van and warehouse inventory with low-stock reminders and parts diagrams. Basic ($29/month) adds team roles, permissions, and technician assignment; Pro ($129/month) adds a shared company warehouse. Every new sign-up gets 7 days of Pro.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Calendar Yes 
Google Calendar Yes 
Google Drive Yes 
Make Yes 
Microsoft Outlook Yes 
Model Context Protocol (MCP) Yes 
QuickBooks Online No 
Stripe No 
Twilio No 
Zapier Yes 

Integrations

Apple Calendar No 
Google Calendar No 
Google Drive No 
Make No 
Microsoft Outlook No 
Model Context Protocol (MCP) No 
QuickBooks Online Yes 
Stripe Yes 
Twilio Yes 
Zapier No 

Pricing Details

$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Trial Yes 
Free Version No 

Pricing Details

$0/month
Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; schedule, map, parts, invoices, card payments, van and warehouse inventory with low-stock reminders, parts diagrams, core mobile reports. Not a trial.

Basic — $29/month, 1 user included: everything in Solo plus AI invoices, appliance manuals, team roles and permissions, technician scheduling and assignment, unlimited contractors, all advanced reports incl. margin, one-way QuickBooks Online sync.

Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse and a company-wide shopping list.

Extra user $29/month on Basic or Pro; extra company $100/month; yearly billing = 10 months.

Add-ons on any plan, incl. Solo: Voice & SMS from $25/month (business number, calls, two-way texts, call recording), AI Agent packs from $49/month, $10 one-time AI Agent trial.

New sign-ups get 7 days of Pro, no card, then move to free Solo unless they subscribe. Card payments 3.4% + $0.30.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NVC360

Founded

2023

Country

Canada

Website

arriveping.com

Vendor Details

Company Name

Kereon Inc.

Founded

2025

Country

United States

Website

taskrol.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Appliance Repair

Taskrol is a specialized software solution designed specifically for appliance repair businesses. Each service call includes detailed information about the appliance, such as its brand, model, and serial number, which can be easily captured using the camera. Technicians can access a comprehensive parts catalog tailored to the specific model, allowing them to identify OEM part numbers and check both van and warehouse inventory without leaving the job site. Customers must approve the diagnostic fee prior to the assessment, after which they can choose from various estimate options; once an estimate is approved, it automatically converts into an invoice that can be settled on-site. Warranty return visits are linked to the original service call and do not contribute to job counts. For those on paid plans, service manuals are readily accessible from the job interface. The Solo plan offers a lifetime free option for a single technician, requiring no credit card information or trial period, while paid subscriptions begin at $29 per month and come with a 7-day trial option.

Alternatives

No Alternatives

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