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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

ArrivePing is a comprehensive software solution designed for field service teams that manage the dispatching of technicians and drivers. With this platform, managers can efficiently schedule jobs, create work orders with tailored fields, monitor their teams in real-time, and assign tasks either manually or to the nearest qualified technician. Technicians can utilize apps on iPhones and iPads or access the Android browser to view their assignments, check notes, navigate routes, update their status, and capture photos or voice memos. They can also collect card payments through their company's Stripe account and automatically record mileage, travel times, and on-site duration. Customers benefit from receiving text or email notifications, as well as app-free browser tracking that provides live updates and estimated arrival times. The software boasts a variety of features, including job history records, customer communication tools, calendar integrations, webhooks, data export options, and compatibility with services like Zapier, Make, and Google Drive. An innovative AI setup agent is capable of creating a workspace directly from the business's website, allowing most teams to dispatch their first job in under an hour. This versatile platform is suitable for various industries, including HVAC, plumbing, electrical work, installation services, construction, property maintenance, cleaning, and delivery operations, making it a valuable asset for any field service team.

Description

ServCraft is a cloud-based solution designed specifically for managing jobs and field services in installation, repair, and maintenance sectors. This software consolidates customer inquiries, quotations, scheduling, job tickets, technician updates, inventory management, and invoicing into a unified platform accessible by both office personnel and field teams. Users can generate quotes and invoices, assign tasks to technicians, and utilize forms, checklists, and images on job cards, while also capturing customer approvals and recording additional work via the mobile app, even when offline, before syncing the data later. The system offers features for job costing, visibility of stock in vans and branches, customer portals, online payment options, and accounting integrations with platforms like Sage One, Xero, and QuickBooks Online. Teams are able to oversee workflows and manage user permissions through both the web-based application and mobile interfaces. ServCraft caters to various trades including plumbing, electrical, security, solar energy, HVAC, and other installation and maintenance services, ensuring that a wide range of industries can benefit from its comprehensive functionalities. Overall, ServCraft enhances operational efficiency and communication between different teams, ultimately improving service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Calendar Yes 
Google Calendar Yes 
Google Drive Yes 
Make Yes 
Microsoft Outlook Yes 
Model Context Protocol (MCP) Yes 
QuickBooks Online No 
Xero No 
Zapier Yes 

Integrations

Apple Calendar No 
Google Calendar No 
Google Drive No 
Make No 
Microsoft Outlook No 
Model Context Protocol (MCP) No 
QuickBooks Online Yes 
Xero Yes 
Zapier No 

Pricing Details

$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Trial Yes 
Free Version No 

Pricing Details

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NVC360

Founded

2023

Country

Canada

Website

arriveping.com

Vendor Details

Company Name

ServCraft Africa

Founded

2016

Country

South Africa

Website

www.servcraft.co.za

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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