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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ArrivePing is a comprehensive software solution designed for field service teams that manage the dispatching of technicians and drivers. With this platform, managers can efficiently schedule jobs, create work orders with tailored fields, monitor their teams in real-time, and assign tasks either manually or to the nearest qualified technician. Technicians can utilize apps on iPhones and iPads or access the Android browser to view their assignments, check notes, navigate routes, update their status, and capture photos or voice memos. They can also collect card payments through their company's Stripe account and automatically record mileage, travel times, and on-site duration. Customers benefit from receiving text or email notifications, as well as app-free browser tracking that provides live updates and estimated arrival times. The software boasts a variety of features, including job history records, customer communication tools, calendar integrations, webhooks, data export options, and compatibility with services like Zapier, Make, and Google Drive. An innovative AI setup agent is capable of creating a workspace directly from the business's website, allowing most teams to dispatch their first job in under an hour. This versatile platform is suitable for various industries, including HVAC, plumbing, electrical work, installation services, construction, property maintenance, cleaning, and delivery operations, making it a valuable asset for any field service team.

Description

Electron Apps provides a comprehensive field service software solution tailored for HVAC and plumbing professionals. By integrating office dispatch, scheduling, customer and equipment management, estimates, invoicing, maintenance agreements, and a mobile app for technicians, it streamlines the entire service process. Dispatchers can efficiently allocate jobs by considering appointment preferences, technician qualifications, job progress, and historical data; the scheduling feature accommodates recurring maintenance tasks, travel time, and workforce availability. Technicians benefit from the ability to view job specifics, document notes and photos, modify status updates, and operate offline until they reconnect to sync their information. The invoicing capabilities include options for flat-rate and time-and-material billing, as well as handling deposits and generating exportable invoices for accounting purposes. This software is specifically designed to meet the needs of small to medium-sized trade businesses, with adaptable plans that cater to varying team sizes and multiple locations. Additionally, its user-friendly interface ensures that both dispatchers and technicians can efficiently navigate their tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Apple Calendar Yes 
Google Calendar Yes 
Google Drive Yes 
Make Yes 
Microsoft Outlook Yes 
Model Context Protocol (MCP) Yes 
Zapier Yes 

Integrations

Apple Calendar No 
Google Calendar No 
Google Drive No 
Make No 
Microsoft Outlook No 
Model Context Protocol (MCP) No 
Zapier No 

Pricing Details

$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Trial Yes 
Free Version No 

Pricing Details

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NVC360

Founded

2023

Country

Canada

Website

arriveping.com

Vendor Details

Company Name

Electron Apps

Founded

2011

Country

United States

Website

electronapps.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Alternatives

No Alternatives

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