Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ArrivePing is a comprehensive software solution designed for field service teams that manage the dispatching of technicians and drivers. With this platform, managers can efficiently schedule jobs, create work orders with tailored fields, monitor their teams in real-time, and assign tasks either manually or to the nearest qualified technician. Technicians can utilize apps on iPhones and iPads or access the Android browser to view their assignments, check notes, navigate routes, update their status, and capture photos or voice memos. They can also collect card payments through their company's Stripe account and automatically record mileage, travel times, and on-site duration. Customers benefit from receiving text or email notifications, as well as app-free browser tracking that provides live updates and estimated arrival times. The software boasts a variety of features, including job history records, customer communication tools, calendar integrations, webhooks, data export options, and compatibility with services like Zapier, Make, and Google Drive. An innovative AI setup agent is capable of creating a workspace directly from the business's website, allowing most teams to dispatch their first job in under an hour. This versatile platform is suitable for various industries, including HVAC, plumbing, electrical work, installation services, construction, property maintenance, cleaning, and delivery operations, making it a valuable asset for any field service team.

Description

We provide licensing for HVAC and engineering applications tailored for mobile devices running on Apple iOS and Android, making field calculations straightforward regardless of your location. Additionally, we develop bespoke versions of our applications for companies like Mitsubishi Electric and Ingersoll-Rand, offering specialized solutions for the installation, selection, and management of HVAC systems. At Carmel Software, our mission is to simplify intricate tasks, enhancing efficiency and precision for professionals within the HVAC, engineering, and energy sectors. Our suite of HVAC applications, including HVAC ResLoad-J and HVAC Equipment Locator, empowers users to perform complex calculations and manage comprehensive records directly from their mobile phones and tablets while in the field. Users can easily track, share, and customize maintenance data and nameplate information for HVAC and building equipment, seamlessly integrating this functionality across various devices both in the field and at the office. This makes our apps an ideal choice for HVAC technicians and building maintenance supervisors looking to streamline their workflows. By leveraging our technology, professionals can significantly improve their operational effectiveness and response times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Calendar Yes 
Google Calendar Yes 
Google Drive Yes 
Make Yes 
Microsoft Outlook Yes 
Model Context Protocol (MCP) Yes 
Zapier Yes 

Integrations

Apple Calendar No 
Google Calendar No 
Google Drive No 
Make No 
Microsoft Outlook No 
Model Context Protocol (MCP) No 
Zapier No 

Pricing Details

$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NVC360

Founded

2023

Country

Canada

Website

arriveping.com

Vendor Details

Company Name

Carmel Software

Website

carmelsoft.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling No 
Mobile Access Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Alternatives

No Alternatives

Alternatives

SmartHVAC Reviews

SmartHVAC

Blynk
HVAC Toolkit Reviews

HVAC Toolkit

Carmel Software