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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

User-friendly and adaptable, AroTRON™ stands out as the pioneering 100% Greek solution in the CRM industry. This platform is ideally suited for small to medium-sized enterprises (SMEs) with a workforce ranging from 20 to 150 users but is also capable of meeting the demands of larger organizations. By providing a comprehensive, unified view of customer interactions, AroTRON™ empowers businesses to foster strong, meaningful relationships that enhance customer loyalty and increase profitability. It ensures a “consistency of experience” across all touchpoints, including inquiries, orders, deliveries, and services, which significantly boosts the quality of service provided. This approach not only elevates service standards but also makes each customer feel valued, leading to greater overall satisfaction. Furthermore, AroTRON™ is an excellent choice for call centers that focus on outsourced services, such as telemarketing, enhancing their operational efficiency and customer engagement. With its ongoing evolution, AroTRON™ continues to adapt to the changing needs of businesses, making it a forward-thinking solution in the CRM space.

Description

Our diverse modules empower us to tackle your technological hurdles with a wide array of solutions. By leveraging these modules, you can achieve cost savings, accelerate time-to-market, and enhance quality, ultimately enabling you to accomplish more with fewer resources. Chatfield caters to both small and medium-sized businesses as well as large enterprises, including Fortune 1000 and Fortune 100 companies. Given their significant obligations to millions of customers and shareholders, these clients expect projects to be delivered on schedule and within budget, with a strong focus on quality and security—a standard that TCG consistently meets. Our expertise spans a variety of areas, from manufacturing automation software to projects aimed at enhancing public web presence and developing employee training applications, equipping us with the necessary tools and experience to fulfill our commitments. For nearly a decade, The Chatfield Group has supported clients across multiple sectors, including consumer and business travel, financial services, manufacturing, sports and entertainment, retail, healthcare, call-center operations, and public utilities, showcasing our ability to adapt to various industry needs. In doing so, we have built long-lasting relationships and a reputation for excellence in service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atlassian Crowd Yes 
P4 Yes 

Integrations

Atlassian Crowd No 
P4 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cententia

Founded

1998

Country

Greece

Website

cententia.com/arotron-crm/

Vendor Details

Company Name

The Chatfield Group

Founded

2001

Country

United States

Website

www.thechatfieldgroup.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans Yes 
Transaction Management No 

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control Yes 
Video Content Yes 
Website Management Yes 

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