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Description
Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.
Description
In the modern era, enterprises that leverage digital transformation primarily conduct their operations online and in real-time, minimizing the need for human involvement. While this strategy significantly lowers expenses and enhances customer satisfaction, it simultaneously opens the door to substantial risks of fraud perpetrated by savvy individuals who exploit the online environment's inherent anonymity and ease of access. For instance, in the realm of e-commerce, fraudulent transactions can arise from hacked accounts and pilfered payment information. Additionally, various forms of deception may include account takeovers, misuse of complimentary trials, fake reviews for products, warranty abuses, refund scams, reseller fraud, and exploitation of discount programs. These fraudulent actions can severely impact both the bottom line and the brand reputation of the business. Unlike in the early days of the internet, today's fraudulent schemes are often executed by organized, well-funded groups of professionals who are adept at navigating online systems. The evolving landscape of cyber threats necessitates a proactive approach to safeguard against these sophisticated fraud tactics.
API Access
Has API
API Access
Has API
Integrations
Cumulus Retail
Microsoft Dynamics 365
My DSO Manager
Rayven
ReturnPro
Integrations
Cumulus Retail
Microsoft Dynamics 365
My DSO Manager
Rayven
ReturnPro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Appriss Retail
Country
United States
Website
apprissretail.com/solutions/engage/
Vendor Details
Company Name
Microsoft
Founded
1985
Country
United States
Website
learn.microsoft.com/en-us/dynamics365/fraud-protection/
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval