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Description
Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.
Description
Maintain the relevance of your stores at the crucial junction of physical and digital shopping experiences. Enhance in-store shopping convenience through quicker transactions, streamlined lanes, reduced walkways, and effective staff distribution. Engage with your consumers whether they are at home, on the move, or visiting your store. Deliver a smooth and tailored customer experience that fosters meaningful connections and provides a competitive edge. Achieve seamless shopping journeys with Diebold Nixdorf’s innovative, cloud-ready DN Vynamic™ Retail Software suite, which is designed to revolutionize your retail operations for the future of interconnected commerce, facilitating effortless transactions and customized interactions. Our advanced POS and self-service offerings include durable, future-ready self-checkout systems, engaging kiosks, and various POS peripherals. Explore why our award-winning checkout and POS solutions are favored by top retailers, and discover how they can elevate your business to new heights. By leveraging our technology, you will not only improve efficiency but also enhance customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Appriss Retail
Country
United States
Website
apprissretail.com/solutions/engage/
Vendor Details
Company Name
Diebold Nixdorf
Country
United States
Website
www.dieboldnixdorf.com/en-us/retail/
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection