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Description

Amazon Comprehend is an innovative natural language processing (NLP) tool that employs machine learning techniques to extract valuable insights and connections from text without requiring any prior machine learning knowledge. Your unstructured data holds a wealth of possibilities, with sources like customer emails, support tickets, product reviews, social media posts, and even advertising content offering critical insights into customer sentiments that can drive your business forward. The challenge lies in how to effectively tap into this rich resource. Fortunately, machine learning excels at pinpointing specific items of interest within extensive text datasets—such as identifying company names in analyst reports—and can also discern the underlying sentiments in language, whether that involves recognizing negative reviews or acknowledging positive interactions with customer service representatives, all at an impressive scale. By leveraging Amazon Comprehend, you can harness the power of machine learning to reveal the insights and relationships embedded within your unstructured data, empowering your organization to make more informed decisions.

Description

Luminoso transforms unstructured text data to business-critical insights. We empower organizations to interpret and act on the information people give us by using common-sense artificial intelligence. Luminoso requires little setup, maintenance or training. It also doesn't require any data input. Luminoso combines the world's best natural language understanding technology with a vast knowledgebase to learn words from context - just like humans - and accurately analyze text in minutes instead of months. Our software offers native support in more than a dozen languages so leaders can quickly explore data relationships, make sense out of feedback, and triage queries to drive value. Luminoso, a privately held company, is headquartered in Boston MA.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services Yes 
AWS App Mesh Yes 
AWS Lambda Yes 
Amazon Comprehend Medical Yes 
Amazon Quick Suite Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
Axon Ivy Yes 
Camunda Yes 
Datasaur Yes 
FormKiQ Yes 
Mantium Yes 
PubNub Yes 
Qlik Staige Yes 
Quickwork Yes 
iText Yes 
n8n Yes 

Integrations

AWS AI Services No 
AWS App Mesh No 
AWS Lambda No 
Amazon Comprehend Medical No 
Amazon Quick Suite No 
Amazon S3 No 
Amazon Web Services (AWS) No 
Axon Ivy No 
Camunda No 
Datasaur No 
FormKiQ No 
Mantium No 
PubNub No 
Qlik Staige No 
Quickwork No 
iText No 
n8n No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1250/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/comprehend/

Vendor Details

Company Name

Luminoso Technologies Inc.

Founded

2010

Country

United States

Website

luminoso.com

Product Features

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis No 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis No 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis Yes 
Statistical Modeling No 
Text Analytics Yes 

Experience Management

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis No 

Machine Learning

Deep Learning Yes 
ML Algorithm Library No 
Model Training Yes 
Natural Language Processing (NLP) Yes 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization Yes 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics Yes 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing Yes 
Part-of-Speech Tagging Yes 
Sentence Segmentation No 
Stemming/Lemmatization Yes 
Tokenization Yes 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis Yes 

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization Yes 
Media Analytics No 
Mixed Methods Research Yes 
Multi-Language Yes 
Qualitative Comparative Analysis Yes 
Quantitative Content Analysis Yes 
Sentiment Analysis Yes 
Statistical Analysis Yes 
Text Analytics Yes 
User Research Analysis Yes 

Text Mining

Boolean Queries No 
Document Filtering Yes 
Graphical Data Presentation Yes 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis Yes 
Summarization Yes 
Tagging Yes 
Taxonomy Classification Yes 
Text Analysis Yes 
Topic Clustering Yes 

Alternatives

Alternatives

Semantria Reviews

Semantria

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