Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alogent leverages its extensive expertise and advanced technology platforms to create customized solutions for financial institutions of varying sizes, allowing them to achieve significant growth potential, from small community banks and credit unions to large international entities. Our comprehensive check capture solutions and item processing platforms effectively cater to all remote and in-branch banking channels. With advanced fraud detection integrated at the point of presentment, along with the capability to utilize a unified dashboard for enterprise-wide data analytics, Alogent guarantees that transaction data, fraud patterns, deposit volumes, and additional crucial information are readily accessible for informed business decisions. Our enterprise payment processing solutions, which range from full-service transaction processing to self-service banking, are designed to be flexible, scalable, and can be deployed either on-premise or in cloud-hosted environments. By automating paper-heavy workflows from end to end, we facilitate quicker decision-making and enhance access to vital business intelligence, empowering institutions to thrive in the competitive financial landscape. Ultimately, Alogent stands committed to supporting its clients with innovative solutions that adapt to their evolving needs.
Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alogent
Founded
1995
Country
United States
Website
www.alogent.com
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Product Features
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
Product Features
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring