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Description
A powerful labeling platform for all stages and types of ML development. We leverage a suite of industry-leading computer vision algorithms to automatically detect and classify the content of your images and videos. Creating detailed segmentation information is a time-consuming process. Machine assistance speeds up task completion by as much as 70%, saving you both time and money. We leverage ML to propose labels that accelerate human labeling. This includes computer vision models to automatically detect, localize, and classify entities in your images and videos before handing off the task to our workforce. Automatic labelling reduces workforce costs and allows annotators to spend their time on the more complicated steps of the annotation process. Our video annotation tool is built to handle 4K resolution and long-running videos natively and provides innovative features like interpolation, object proposal, and entity resolution.
Description
Organizations, regardless of their scale, utilize Halosight AI and NLP to enhance support performance and interpret help desk data signals. By unlocking vital support indicators, they can simultaneously boost operational efficiency. This approach highlights avenues for innovation, with customers opting for Halosight to achieve favorable support results through previously underutilized service cloud information. The key to innovation lies in maximizing the potential of data that resides within tickets and case histories. Clients of Halosight harness AI and NLP to unearth new possibilities. When agents have access to critical insights, information transforms into actionable solutions. This empowers them to address issues proactively instead of merely responding to problems as they arise. Long lists of case reasons become obsolete thanks to Halosight's automation, which categorizes cases to optimize routing and workflow processes with AI. Additionally, the platform enables the monitoring of emerging support signals that enhance case deflection, knowledge management, and agent productivity. With its integration through the Salesforce App Exchange, Halosight is embedded deeply within Salesforce, ensuring seamless functionality rather than being just another add-on. This comprehensive approach fosters a culture of continuous improvement in customer support.
API Access
Has API
API Access
Has API
Integrations
Amazon S3
Azure Storage
Google Cloud Storage
Salesforce
Salesforce Agentforce Service
Zendesk
Integrations
Amazon S3
Azure Storage
Google Cloud Storage
Salesforce
Salesforce Agentforce Service
Zendesk
Pricing Details
$5000
Free Trial
Free Version
Pricing Details
$2,500 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alegion
Founded
2014
Country
United States
Website
www.alegion.com
Vendor Details
Company Name
Halosight
Country
United States
Website
www.halosight.com
Product Features
Computer Vision
Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration
Data Labeling
Human-in-the-loop
Labeling Automation
Labeling Quality
Performance Tracking
Polygon, Rectangle, Line, Point
SDK
Supports Audio Files
Task Management
Team Collaboration
Training Data Management
Data Preparation
Collaboration Tools
Data Access
Data Blending
Data Cleansing
Data Governance
Data Mashup
Data Modeling
Data Transformation
Machine Learning
Visual User Interface
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation