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Average Ratings 0 Ratings
Description
Salesforce Agentforce 360 for Financial Services is an industry-specific CRM solution designed to transform financial institutions into AI-driven enterprises. It connects data, automation, and intelligent agents to help teams deliver personalized and proactive service. Advisors and relationship managers gain real-time insights to better understand customer goals and financial journeys. The platform streamlines onboarding, compliance, lending, and service workflows across channels. Financial Services Cloud unifies customer information to create a single, actionable view. AI capabilities enhance productivity while improving customer satisfaction and engagement. The solution supports retail banks, credit unions, insurers, brokerages, and asset managers. Built-in automation reduces manual processes and operational complexity. Integrated analytics help institutions uncover growth opportunities and optimize performance. Agentforce 360 enables financial firms to innovate confidently while strengthening trust and loyalty.
Description
Designed specifically for banks and credit unions, Continuous’s advanced automation platform integrates automation, document intelligence, and identity security throughout essential operations, allowing these institutions to grow without expanding their workforce. With a client base exceeding 1,600 financial organizations and managing over 120 million accounts amounting to $5 trillion in assets, it enhances connectivity among systems, personnel, and processes while transforming error-prone workflows into tailored automation, which supports quicker lending, ensures compliance readiness, facilitates real-time IT operations, and strengthens access controls. Boasting over 300 integrations, the platform automates the lending process from the initial application to funding, simplifies regulatory compliance and identity management, and efficiently manages high-volume tasks in the background, freeing institutions to concentrate on their communities rather than mundane administrative duties. Discover how Continuous can adapt to your evolving requirements, simplify operations, and amplify the positive influence you create each day, ultimately leading to enhanced service delivery and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Banno
Encompass
Fiserv Fixed Assets for DNA
Fusion Data Cloud
MeridianLink Access
MeridianLink Consulting
Microsoft Office 2024
QuickBooks Online
QuickBooks Online Advanced
Refold
Integrations
Banno
Encompass
Fiserv Fixed Assets for DNA
Fusion Data Cloud
MeridianLink Access
MeridianLink Consulting
Microsoft Office 2024
QuickBooks Online
QuickBooks Online Advanced
Refold
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/financial-services/
Vendor Details
Company Name
Continuous
Country
United States
Website
continuous.com/the-continuous-platform
Product Features
Financial CRM
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management
Product Features
Financial Services
Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management