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Description
AgentWorks is an all-encompassing platform designed for the seamless operation of autonomous AI agents across various enterprise boundaries, facilitating secure interactions and independent transaction capabilities. It integrates essential elements such as Agent ID, which offers identity verification, authentication, and authorization for AI agents; AgentRegistry, a feature that aids in the registration, discovery, and Know-Your-Agent (KYA) verification processes; AgentTalk, a patented protocol that ensures secure communication and transactions between agents; AgentConnect, which allows agents to link up with websites, metaverses, and digital ecosystems; AgentWallet, a wallet infrastructure where agents can keep their Agent ID, digital assets, and currencies, available in both a mobile format for human users and an embedded version managed autonomously by the agents; and AgentWizard, a tool designed for the assignment of unique Agent IDs, registration of agents, and provisioning of wallets. This innovative suite empowers agents to conduct transactions autonomously in practical, real-world scenarios, thereby enhancing operational efficiency and security across various sectors. Ultimately, AgentWorks represents a pivotal advancement in the realm of AI agent functionality and interactivity.
Description
Harnessing award-winning AI reasoning and contextual knowledge, the eGain Sales Advisor™ transforms all sales representatives into top performers by delivering in-the-moment conversational and procedural guidance. This innovative tool allows agents to engage with customers by identifying their needs through dialogue, rather than inundating them with excessive product details. Additionally, the benefits of this solution can be amplified by integrating it into self-service options. When implemented for customer self-service, it mimics the conversational support that a live agent would provide, ensuring a seamless experience. Furthermore, the system enhances the follow-up coaching and nurturing process through the use of virtual assistants, messaging, notifications, and comprehensive analytics—all consolidated on a single platform. This cohesive approach not only facilitates closing sales but also cultivates long-term relationships, ultimately increasing customer loyalty and maximizing revenue potential. By embracing such technology, organizations can significantly elevate the quality of their customer interactions.
API Access
Has API
API Access
Has API
Integrations
Lunni
Microsoft Dynamics 365
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Synergetics.ai
Founded
2023
Country
United States
Website
synergetics.ai/agentworks/
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/sales-advisor/