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Average Ratings 0 Ratings

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features
design
support

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Description

AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.

Description

Envision a scenario where the hassle of juggling various OEM systems or spreadsheets for service and preventive maintenance schedules is a thing of the past. Picture a reality where real-time insights into your clients' equipment health alert you to potential labor opportunities before they arise. With 360², all your equipment data is integrated into one comprehensive solution, enabling you to receive prompt notifications that enhance parts and service opportunities for your dealership. Consider the ordinary situation: a client’s machine malfunctions, resulting in chaotic phone calls, urgent technician deployments, frantic searches for parts, or even missed chances due to unavailability of technicians. In stark contrast, with 360², you are notified of issues in advance, allowing you to order parts proactively and arrange maintenance before a breakdown occurs. This not only minimizes equipment downtime for your clients but also fosters a smooth service experience that cultivates trust and ultimately boosts your dealership's revenue. By streamlining these processes, you can focus on delivering exceptional service and growing your business effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

Integrations

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

Pricing Details

$58.94 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aftersale

Website

aftersale.one/

Vendor Details

Company Name

VizaLogix

Founded

2018

Country

United States

Website

www.vizalogix.com/360-2/

Product Features

Product Features

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