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Description

AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.

Description

Interactive SPares provides an innovative and efficient platform for online spare parts sales through the development and distribution of interactive spare parts catalogs. With one comprehensive application, users can seamlessly create, manage, and publish spare parts catalogs on the web, track sales statistics for top-selling items, and oversee orders and inventory. Our software has undergone a complete overhaul, focusing on enhancing the experience for both buyers and administrators. Additionally, our cloud-hosted option allows users to bypass the hassles of IT infrastructure management, and all cloud plans come with the capability to create an unlimited number of users and spare parts catalogs. Explore the ease of the revamped catalog creation environment, where the new tree menu streamlines navigation between catalog levels, facilitates the creation of new groups, and allows for the automatic importation of drawings and detailed code lists. Embrace the future of spare parts management with a user-friendly interface designed for efficiency and productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dropbox

Integrations

Dropbox

Pricing Details

$58.94 per month
Free Trial
Free Version

Pricing Details

€99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aftersale

Website

aftersale.one/

Vendor Details

Company Name

Interactive SPares

Founded

2018

Country

Italy

Website

interactivespares.com/functionalities

Product Features

Product Features

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