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Description
After Hours Line is designed to assist home service businesses in retaining emergency jobs that may otherwise be lost after traditional working hours. Specifically tailored for industries such as plumbing, HVAC, electrical work, restoration services, locksmithing, garage door repair, and other trades, AfterHoursLine offers round-the-clock call answering, evaluates emergency situations, and directs urgent calls to available technicians, ensuring that critical customer needs are addressed promptly while non-urgent inquiries are documented for later action. Rather than allowing calls during the late evening, weekends, or holidays to go unanswered or land in voicemail, AfterHoursLine professionally engages with callers, gathers essential information, determines the nature of the emergency, and connects urgent cases with the appropriate on-call personnel. This approach enables home service companies to secure more opportunities, maintain their professional image, minimize disruptive technician calls, and enhance the overall customer experience without the need for a dedicated overnight office team. By utilizing AfterHoursLine, businesses can ensure they never miss an urgent call again, ultimately leading to increased customer satisfaction and loyalty.
Description
Wakeman serves as an AI receptionist and answering service specifically designed for contractors in home services such as plumbing, HVAC, electrical work, roofing, and restoration. In instances where the team is unavailable—such as during nights, weekends, or while on-site—Wakeman steps in to represent the business by engaging with callers, asking essential dispatcher questions, confirming the address, and promptly texting the owner about the job. With its integration with Jobber, once the booking feature is enabled, it can seamlessly add scheduled jobs directly to the calendar. For urgent situations involving gas, fire, sparking, or flooding near electrical systems, it provides pre-written safety instructions and contacts the on-call personnel while still connected to the caller. Every interaction initiates with a notice regarding AI involvement and recording, ensuring that calls are documented and summarized for future reference. Additionally, spam calls are effectively filtered out and not charged to the account. Clients can retain their existing phone number, with subscription plans starting at $149 per month and a complimentary 14-day trial offered. This innovative service not only streamlines communication but also enhances safety and efficiency for contractors in the field.
API Access
Has API
API Access
Has API
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$300/month
Free Trial
Free Version
Pricing Details
$149/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
After Hours Line
Founded
2025
Country
United States
Website
afterhoursline.com
Vendor Details
Company Name
Wakeman
Founded
2025
Country
United States
Website
wakeman.ai