Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Account Editor, an application designed for order modification on Shopify, streamlines processes and enhances revenue retention. It allows for self-service order adjustments directly on the order status page, incorporating features like shipping address verification, intelligent cancellations, and opportunities for upselling after purchase. By minimizing order cancellations, returns, and customer support inquiries, it simultaneously boosts the average order value and enhances the overall post-purchase experience. Developed by the esteemed Shopify Platinum Partner IT-Geeks, this tool seamlessly integrates with Shopify Flow for full automation of tasks.
Customers can effortlessly add, remove, or modify items, and also make address adjustments post-purchase. The application employs a Google-backed address validation system to ensure accuracy in the addresses entered by customers. Additionally, it facilitates the sending of customizable automated notifications to both staff and customers whenever order modifications occur. By providing enticing upsell offers during the editing process, it effectively elevates the average order value. Furthermore, it works harmoniously with Shopify Flow and includes integration capabilities with third-party logistics (3PL) services, ensuring a comprehensive solution for all order management needs.
Description
POinbox is a specialized app designed for Shopify retailers focused on wholesale and B2B transactions, enabling them to efficiently process customer purchase orders received via email or file uploads. This application is capable of interpreting various formats including PDFs, Excel files, CSVs, Word documents, as well as images and scanned documents, subsequently generating a draft order in Shopify for staff assessment. It facilitates the identification of buyers by linking them to existing Shopify customers, B2B accounts, and their respective locations, while also aligning order items with products listed in the catalog, incorporating customer-specific item identifiers when applicable. By default, the drafts utilize the pricing from the Shopify catalog and highlight any discrepancies with the original purchase orders for further consideration. Any lines that present ambiguous matches are flagged for staff resolution prior to the draft’s finalization, and the corresponding purchase order number is documented within Shopify’s designated field. Once the draft receives approval, the Shopify platform takes over to manage payment processing, invoicing, and order fulfillment. It is important to note that POinbox is specifically tailored for transforming customer-generated purchase orders into draft sales orders, rather than functioning as a tool for supplier purchase orders, an EDI system, or a wholesale ordering portal. This ensures a streamlined approach to handling B2B transactions while maintaining clarity throughout the process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
$25/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$29/month
Free: 5 successful drafts lifetime. Starter: $29/month for 40 drafts/month. Growth: $79/month for 120 drafts/month. Enterprise: custom pricing and draft quotas. Prices are billed in USD.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Account Editor
Founded
2025
Country
United States
Website
www.accounteditor.com
Vendor Details
Company Name
RippleStep
Founded
2025
Country
India
Website
ripplestep.com/products/poinbox/
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Entry
Back Order Management
No
Customer Database
No
Inventory Management
No
Order Fulfillment
No
Order Management
No
Real Time Order Entry
No
Remote Order Entry
No
Shipping Management
No
Warehouse Management
No