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Average Ratings 0 Ratings

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Description

Fire departments throughout North America are enhancing safety and saving lives by utilizing digital fire pre-planning and inspection tools offered by APX Data. With the APX CityScape Suite, firefighters can access fire pre-plans and inspection information anytime and from anywhere. This innovative solution allows them to quickly and effectively generate interactive, image-rich records of buildings and onsite data, thereby minimizing risks for themselves and the communities they serve. Whether it's conducting inspections or developing pre-plans, this all-in-one tool streamlines the entire process. As urban growth and technology evolve, cities require thorough and actionable data to address the complexities involved. The significance of data in the fire service cannot be overstated, as it plays a vital role in the daily responsibilities of first responders. CityScape provides an intelligent and effective method to manage various aspects, including building hazards, violations, and detailed reporting, making it the ultimate solution for all fire safety needs. In a world where information is crucial, leveraging such technology is essential for preparing for emergencies.

Description

ipSCAPE delivers cutting-edge cloud-based technology for enhancing customer experience, boasting an array of features that are both scalable and easily integrated. Its user interface is sleek, contemporary, and user-friendly, allowing for seamless campaign creation and real-time reporting to keep track of customer service and sales activities. Developed in Australia, ipSCAPE supports the multi-channel communication needs of prominent businesses, large enterprises, and governmental organizations. Since all communication channels are built directly into the ipSCAPE platform, users can avoid the hassle of intricate integrations or high-cost add-ons. The platform provides various communication options including voice calls, emails, web chats, and SMS, enabling businesses to meet their customers' preferred communication methods and foster outstanding interactions. Additionally, sophisticated dialing and lead management tools are included to enhance contact center efficiency and increase sales conversion rates. By utilizing such a comprehensive system, businesses can ensure they remain competitive in a rapidly evolving market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APX Fire RMS
SyncApps
Wildix
Wynshop

Integrations

APX Fire RMS
SyncApps
Wildix
Wynshop

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

APX Data

Country

Canada

Website

apxdata.com

Vendor Details

Company Name

IpSCAPE

Founded

2005

Country

Australia

Website

www.ipscape.com.au

Product Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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