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Description

Our competitive and strategic intelligence platform, AMI Enterprise® Intelligence, allows organizations to harness Big Data in order to foresee shifts in their surroundings—be they competitive, technological, or legal—and to uncover new avenues for growth. This platform features a user-friendly administration interface that utilizes drag-and-drop functionality, making it easily customizable according to the user's needs. The TopicLive™ application, seamlessly integrated into the portal and accessible on mobile devices, allows users to evaluate the relevance of collected information and confirm it effortlessly with a simple tap, eliminating the need for back-office involvement. Meanwhile, TopicShare® serves as a fully responsive portal that grants all employees quick and intuitive access to the company's prioritized topics. Furthermore, TopicShare offers a comprehensive view of the organization’s ecosystem through targeted entities and thematic dashboards, creating a dedicated space for sharing and consuming monitoring products, which enhances collaboration and information dissemination across the company. This holistic approach not only streamlines information access but also fosters a culture of informed decision-making within the organization.

Description

At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 

Integrations

Facebook No 
Instagram No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$999 per month
Billed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChapsVision

Founded

2019

Country

France

Website

www.chapsvision.com/softwares-data/digital-intelligence/ami-enterprise-intelligence/

Vendor Details

Company Name

OdinAnswers

Country

United States

Website

odinanswers.com/platform/

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis Yes 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

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