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support

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Description

AEX is the operating system for the fiber provider journey: coverage and planning, sales and acquisition, scheduling and installation, activation and provisioning, billing and retention, and lifecycle management, all on one native platform. Instead of stitching together GIS tools, a separate FSM system, provisioning software, and a billing platform, fiber operators run the whole workflow through AEX. AI-powered scheduling gets techs to 3 to 5 installs a day. Skills-based dispatch and offline mobile workflows cut wasted truck rolls. Completed jobs automatically trigger provisioning and billing, so revenue isn't stuck waiting on manual handoffs. AEX also runs the network underneath: internet exchange, middle-mile connectivity, and 500+ active PoPs backed by a 24/7 NOC. As Ripple Fiber's President put it, AEX form a "neat sort of loop" connecting activation straight back to billing. It's why operators like Ripple have scaled by 300% on AEX.

Description

Are you responsible for managing assets like vehicles, buildings, and infrastructure? Regardless of whether you focus on the assets themselves or the associated staffing and processes, we believe that technology can provide a significant advantage. Our company specializes in creating integrated software and hardware solutions, along with tailored consulting services, aimed at organizations that heavily rely on assets and infrastructure. We offer tools and services that assist organizations of various sizes in effectively managing and maintaining their assets such as fleets, facilities, consumables, equipment, properties, and infrastructure while keeping costs down. With over 30 years of experience and a robust portfolio of more than 1,000 clients across both public and private sectors, AssetWorks stands at the forefront of addressing asset management challenges with innovative solutions. Our offerings are designed to enhance operational efficiency, boost data transparency, and lower overall expenses. We are eager to collaborate with you and explore how we can support your asset management needs. Together, we can pave the way for a more efficient future.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CalAmp No 
GPS Insight No 

Integrations

CalAmp Yes 
GPS Insight Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AEX Inc

Founded

2013

Country

United States

Website

www.aexinc.com

Vendor Details

Company Name

AssetWorks

Founded

1983

Country

United States

Website

www.assetworks.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID Yes 
Depreciation Management No 
Disposal Management No 
Document Management Yes 
Inventory Tracking Yes 
Tax Management No 

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site No 
Report Templates Yes 
Speech Recognition Yes 
Subcontractor Management Yes 

Oil and Gas

Compliance Management Yes 
Equipment Management Yes 
Inventory Management Yes 
Job Costing Yes 
Logistics Management No 
Maintenance Management Yes 
Material Management Yes 
Project Management Yes 
Resource Management Yes 
Scheduling Yes 
Work Order Management Yes 

Public Works

Billing & Invoicing Yes 
Compliance Management Yes 
Contract Management No 
Customer Database Yes 
Document Management Yes 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

EAM

CMMS No 
Energy Management No 
Equipment Management Yes 
Facility Management Yes 
IT Asset Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Parts Management Yes 
Preventive Maintenance Scheduling No 
Software License Management No 
Warranty Management Yes 
Work Order Management Yes 

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management No 
Audit Trail No 
Barcoding / RFID No 
Depreciation Management No 
Disposal Management No 
Document Management No 
Inventory Tracking No 
Tax Management No 

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Fuel Management

Billing & Invoicing No 
Fuel Card Reconciliation No 
Fuel Cards No 
Fuel Cost Management No 
IFTA Reporting No 
Industry Pricing No 
Personnel Management No 
Third Party Interface No 
Variables Monitoring No 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database Yes 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing Yes 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps No 
For Offices No 
For Retail No 
Occupancy Management No 
Planogramming No 
Shelf Planning No 
Space Reservation No 
Usage Tracking / Analytics No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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