Average Ratings 178 Ratings
Average Ratings 0 Ratings
Description
Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
Description
Simply Sync Password allows organizations the ability to sync their passwords and active directory properties between their local Active Directory site and an external Active Directory site or other external systems. Simply Sync Password is a great alternative to the more complex and expensive process of establishing a trust relationship between Active Directory sites, or deploying an AD FS infrastructure. While AD FS is great if you have large organizations, it doesn't work well for smaller and medium-sized businesses. The Password Capture agent's role is to intercept password changes that occur on domain controllers. The Password Capture Agent must also be installed on all domain controllers, as you don't know the domain controller that a user will use to reset their password. The Password Capture Agent doesn't interfere with the password changing process. It simply intercepts the change request as they happen.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
Yes
Azure Marketplace
Yes
Google Authenticator
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Entra ID
Yes
Salesforce
Yes
Spiceworks Network Monitor
Yes
Integrations
Active Directory
No
Azure Marketplace
No
Google Authenticator
No
Google Workspace
No
Microsoft 365
No
Microsoft Entra ID
No
Salesforce
No
Spiceworks Network Monitor
No
Pricing Details
$595 for 500 domain users/year
Free Trial
Yes
Free Version
Yes
Pricing Details
$20 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ManageEngine
Founded
1996
Country
United States
Website
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html
Vendor Details
Company Name
GoodWorks Communications
Founded
2013
Country
United States
Website
igoodworks.com
Product Features
Password Management
Credential Management
Yes
Multifactor Authentication
Yes
Password Generator
No
Password Reset
Yes
Password Synchronization
Yes
Single Sign On
Yes
User Management
No
Self-Service Password Reset (SSPR)
Access Control
Yes
Alerts / Notifications
Yes
Application Security
Yes
Compliance Management
Yes
Credential Management
Yes
Employee Directory
Yes
Group Passwords
No
Password Database
No
Password Management
Yes
Reminders
Yes
Reporting / Analytics
No
Single Sign On
Yes
Two-Factor Authentication (2FA)
Yes
Single Sign On
Biometric
Yes
Credential Management
Yes
Identity Federation
No
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
No
Social Sign On
No
User Management
No
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
Yes
Privileged Account Management
Yes
Self-Service Access Request
Yes
Single Sign On
Yes
User Activity Monitoring
No
User Provisioning
Yes
Password Management
Credential Management
No
Multifactor Authentication
No
Password Generator
No
Password Reset
No
Password Synchronization
No
Single Sign On
No
User Management
No
