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Average Ratings 178 Ratings

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Description

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Description

A simple password and username approach is not enough to protect your business' sensitive data. Your private data is vulnerable to attack if log-ins are compromised in a matter of minutes. SecureIdentity provides information about the identity, device, and data of each user. This allows you to prove who is doing what at all times. MFA is the best option for privacy and layered data security. Our MFA solution integrates seamlessly into Microsoft's Active Directory or other LDAP solutions. This allows you to reutilize existing authentication database infrastructure without having to re-architect and deploy, backup, and manage a secondary user base. We believe that users should be able choose any device they want to use as their authentication token. This could be their phone, tablet, laptop, or desk phone.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Microsoft 365 Yes 
Salesforce Yes 
A10 Thunder ADC No 
Amazon Web Services (AWS) No 
Barracuda SSL VPN No 
Cisco Adaptive Security Appliance (ASA) No 
Citrix Gateway No 
F5 BIG-IP No 
FortiGate NGFW No 
Google Authenticator Yes 
Google Workspace Yes 
Microsoft Entra ID Yes 
Microsoft Outlook No 
Microsoft SharePoint No 
Omnissa Horizon 8 No 
Oracle Identity Management No 
Ping Identity No 
Spiceworks Network Monitor Yes 

Integrations

Active Directory Yes 
Microsoft 365 Yes 
Salesforce Yes 
A10 Thunder ADC Yes 
Amazon Web Services (AWS) Yes 
Barracuda SSL VPN Yes 
Cisco Adaptive Security Appliance (ASA) Yes 
Citrix Gateway Yes 
F5 BIG-IP Yes 
FortiGate NGFW Yes 
Google Authenticator No 
Google Workspace No 
Microsoft Entra ID No 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Omnissa Horizon 8 Yes 
Oracle Identity Management Yes 
Ping Identity Yes 
Spiceworks Network Monitor No 

Pricing Details

$595 for 500 domain users/year
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

United States

Website

www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Vendor Details

Company Name

SecurEnvoy

Founded

2003

Country

United Kingdom

Website

www.securenvoy.com/en-gb/multi-factor-authentication-mfa

Product Features

Password Management

Credential Management Yes 
Multifactor Authentication Yes 
Password Generator No 
Password Reset Yes 
Password Synchronization Yes 
Single Sign On Yes 
User Management No 

Self-Service Password Reset (SSPR)

Access Control Yes 
Alerts / Notifications Yes 
Application Security Yes 
Compliance Management Yes 
Credential Management Yes 
Employee Directory Yes 
Group Passwords No 
Password Database No 
Password Management Yes 
Reminders Yes 
Reporting / Analytics No 
Single Sign On Yes 
Two-Factor Authentication (2FA) Yes 

Single Sign On

Biometric Yes 
Credential Management Yes 
Identity Federation No 
Multifactor Authentication Yes 
Password Management Yes 
Policy Management No 
Social Sign On No 
User Management No 

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