Compare ManageEngine ADSelfService Plus vs. SURFconext

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Allow your users to access all cloud services utilized by your institution with a single username and password, catering to both widely used and niche services. This solution prioritizes security, ease of use, and privacy. Discover the benefits of SURFconext for your institution, its users, and service providers; it is an open-source tool that is continuously evolving. We provide a variety of resources, including webinars, blogs, and a dedicated Wiki, to help you learn more. Additionally, you can sign up for the SURFconext newsletter for the latest news and updates. With single sign-on capabilities, users can securely log in to cloud services using their institution's credentials. The system ensures privacy by limiting the personal data shared with service providers, clearly indicating which services have access to user information. This facilitates seamless access to the broader international education and research community, enhancing collaboration and resource sharing. Ultimately, SURFconext simplifies the process of connecting to a global network of educational and research services.