Compare ManageEngine ADSelfService Plus vs. IBM Z Multi-Factor Authentication

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Mainframe systems serve as the backbone of reliable digital interactions for many of the globe’s largest enterprises and organizations. Despite their importance, the passwords that safeguard essential users, data, and applications are often a vulnerable point for cybercriminals to target, as their effectiveness largely depends on user awareness and adherence to security protocols. Through tactics like social engineering and phishing, hackers have successfully manipulated employees, partners, and everyday users to gain unauthorized access to even the most fortified platforms. IBM Z MFA significantly enhances the security of your critical systems by providing advanced authentication features and options for a thorough, user-focused strategy that reduces the risk of password breaches and system infiltrations. Additionally, our design team consists of IBM Z MFA users themselves, allowing us to integrate their valuable insights and experiences from real-world mainframe security challenges into every updated version we release. This continuous feedback loop ensures that our solutions remain relevant and effective in combating the evolving threats in the cybersecurity landscape.