Compare ManageEngine ADSelfService Plus vs. CionSystems

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

More than 74% of security breaches are linked to the exploitation of privileged accounts. The shift towards remote workforce operations has introduced unprecedented security vulnerabilities and risks. The Enterprise Identity Manager serves as a ready-made solution that significantly enhances, simplifies, and secures Active Directory deployments for enterprises, eliminating the need for scripts or coding. This tool facilitates the rapid adaptation of Active Directory to accommodate vast remote workforces, featuring real-time monitoring of all modifications along with set notifications. Notably, over 90% of businesses globally utilize Active Directory. The complexity of migrating to the cloud and ensuring synchronization often leads to substantial security weaknesses. Additionally, Cloud Office 365 effectively simplifies the challenging process of managing internet user accounts, which substantially cuts down the time needed for both user provisioning and de-provisioning while offering real-time updates on all changes and significantly decreasing costs associated with unused and unmonitored licenses. As companies increasingly rely on cloud solutions, the importance of robust identity management becomes even more critical.