Compare ManageEngine ADSelfService Plus vs. AdminGloves SSPR

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

AdminGloves SSPR is a fully self-hosted, self-service password reset solution built for Microsoft Active Directory. By empowering employees to securely unlock accounts and reset passwords independently, it eliminates routine helpdesk bottlenecks and keeps teams moving. Core Features AD Integration & Windows Logon: Syncs natively with on-premises Active Directory, allowing users to reset credentials directly from the Windows lock screen without needing secondary access. Mobile Recovery: Dedicated iOS and Android apps enable secure account recovery from any location. Advanced Multi-Factor Authentication (MFA): Verifies identity using Passkeys, Windows Hello, FIDO2 security keys, Mobile/Email OTP, TOTP, or security questions, with support for 20+ authenticator apps. SSO IdP Support: Functions as a Single Sign-On Identity Provider to streamline access. Compliance & Reporting: Built-in admin dashboard tracks every reset and unlock attempt with detailed audit logs, generating HIPAA and GDPR compliance reports. Self-Hosted Security: A 100% on-premises deployment ensures zero third-party cloud exposure and complete data sovereignty. Rapid Setup: Installs and configures in under 30 minutes without modifying existing domain architecture. Pricing Free Tier: $0 for up to 500 users Educational Plan: Free for qualifying institutions Business (Tier 1): $699 for up to 2,000 users Business (Tier 2): $1,499 for up to 5,000 users Enterprise Plan: Custom quote for more than 5,000 users