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ease
features
design
support

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Description

ABBYY Timeline serves as a sophisticated Process Intelligence platform that empowers organizations to harness the data from their systems to construct a visual representation of their processes, enabling real-time analysis to pinpoint bottlenecks and forecast future results, thereby aiding in informed technology investment decisions. In today's landscape, the majority of process execution is monitored, controlled, and carried out through various IT systems of record, which means that nearly every detail of your processes is already documented. All you need is an effective tool to recreate a comprehensive view of process execution. Conventional business intelligence tools, dashboards, and reports fall short in this regard, whereas ABBYY Timeline excels. By properly ingesting, merging, and scrutinizing this extensive data, it becomes possible to uncover patterns and insights that lead to enhanced customer experiences and greater operational efficiencies. Furthermore, the platform's ability to visualize complex data sets allows businesses to strategically plan for future improvements.

Description

Aurea Process delivers essential building blocks for business process management that are crucial for supporting intricate application environments, allowing you to design and evaluate multi-channel customer journeys. Customers engage through various channels, including web platforms, mobile devices, call centers, and physical retail locations. Each of these interactions involves navigating through layers of complex applications tailored to enhance their experience. By utilizing Aurea Process, your business process automation is equipped to adapt to and evolve with your changing infrastructure. This platform empowers you to craft the exact experiences that you want your customers to enjoy, which can then be seamlessly implemented across digital and physical touchpoints. Moreover, it fosters collaboration between IT and business teams, enabling them to work together towards achieving their objectives throughout every customer journey, whether driven by technology or personal interaction. This synergy between teams not only enhances efficiency but also improves customer satisfaction significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Five9
Salesforce
ServiceNow

Integrations

Five9
Salesforce
ServiceNow

Pricing Details

$1000 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ABBYY

Founded

1989

Country

United States

Website

abbyy.com/timeline

Vendor Details

Company Name

Aurea

Founded

2012

Country

United States

Website

www.aurea.com/library/process/

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

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