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Average Ratings 0 Ratings
Description
AB Handshake is a revolutionary solution for telecom service providers. It eliminates fraud on outbound and inbound voice traffic. Our advanced system of interaction between operators validates each call. This ensures 100% accuracy and zero false positives. The Call Registry receives the call details every time a call has been set up. Before the actual call, the validation request is sent to the terminating network. Cross-validation allows for detection of manipulation by comparing call details from different networks. Call registries require no additional investment and run on common-use hardware. The solution is installed within an operator's security perimeter. It complies with security requirements and personal data processing requirements. This is when someone gains access the PBX phone system of a business and makes international calls at the company's expense.
Description
Klearcom offers a cloud-based platform that harnesses AI for global voice and IVR testing, enabling businesses to verify and oversee their phone numbers, toll-free lines, interactive voice response systems, and the reliability of their call paths in more than 100 nations and with over 330 telecom carriers. Instead of depending on traditional manual test calls, Klearcom effectively replicates authentic customer call scenarios across both fixed-line and mobile networks, identifying potential issues such as routing mistakes, voice quality defects, IVR misconfigurations, and service interruptions. Its comprehensive suite of solutions encompasses automated end-to-end IVR discovery and mapping, regression testing, toll-free number validations, voice-quality evaluations, end-agent reachability assessments, fax-line testing, and simulations of global callers, all achieved without necessitating any modifications to the company's existing infrastructure. Furthermore, Klearcom accommodates multilingual and multi-dialect IVRs, analyzing and transcribing interactive voice menus in more than 40 languages, thus ensuring a broad reach for enterprises operating in diverse linguistic markets. This innovative approach not only enhances reliability but also streamlines the testing process, ultimately improving customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Integrations
Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AB Handshake
Founded
2020
Country
United States
Website
abhandshake.com
Vendor Details
Company Name
Klearcom
Founded
2016
Country
United States
Website
klearcom.com
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting