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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1Channel's Payment & Credit Management module provides a comprehensive system for distributors and FMCG brands to manage incoming payments, ensure credit compliance, and monitor high-value orders effectively. The system allows for both automatic and manual allocation of payments towards outstanding invoices (including cash, cheque, and bank transfer), while tracking outstanding balances in real time. Each customer has a configurable credit limit, and there are three options for managing breaches: halt additional orders, permit one extra order, or suspend the account until all dues are settled. Additionally, returns seamlessly generate credit notes, ensuring a streamlined process. Orders that exceed the retailer's credit limit must pass through a configurable multi-level approval workflow, which can include up to seven levels of authorization, with approvers receiving notifications via email or WhatsApp and all decisions meticulously logged for auditing purposes. The module also features a robust payment analytics suite, offering over 24 reports that provide finance and sales leadership with critical insights into collections, outstanding exposure, and the efficiency of the approval process. With its comprehensive features, this module not only enhances financial oversight but also significantly improves operational efficiency.

Description

Every business relationship carries inherent risks alongside its sales opportunities. You are involved in each stage of the customer lifecycle. The GUARDEAN RiskSuite is a versatile software platform that enables you to efficiently manage all risk-related customer processes, ranging from application decisions to assessing the probability of recovery in receivables management. This allows for swift, clear, and valuable credit decisions, even when handling large volumes of applications. We provide a solution that simplifies and reduces costs associated with your information requests. The GUARDEAN RiskSuite also adheres to the necessary legal guidelines and regulations, including those for KYC, CDD, and AML, along with sanctions and terrorist watchlists, such as PEP. Additionally, the Fraud Check feature identifies common fraud patterns, significantly minimizing payment defaults and lowering collection expenses. With these capabilities, businesses can navigate risk more effectively and enhance their overall financial health.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Vendor Details

Company Name

SHS VIVEON

Founded

1991

Country

Germany

Website

www.customer-risk-management.software/en/guardean-risksuite.html

Product Features

Product Features

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

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