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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel's Payment & Credit Management module provides a comprehensive system for distributors and FMCG brands to manage incoming payments, ensure credit compliance, and monitor high-value orders effectively. The system allows for both automatic and manual allocation of payments towards outstanding invoices (including cash, cheque, and bank transfer), while tracking outstanding balances in real time. Each customer has a configurable credit limit, and there are three options for managing breaches: halt additional orders, permit one extra order, or suspend the account until all dues are settled. Additionally, returns seamlessly generate credit notes, ensuring a streamlined process. Orders that exceed the retailer's credit limit must pass through a configurable multi-level approval workflow, which can include up to seven levels of authorization, with approvers receiving notifications via email or WhatsApp and all decisions meticulously logged for auditing purposes. The module also features a robust payment analytics suite, offering over 24 reports that provide finance and sales leadership with critical insights into collections, outstanding exposure, and the efficiency of the approval process. With its comprehensive features, this module not only enhances financial oversight but also significantly improves operational efficiency.

Description

The D&B Concierge Service is designed to assist businesses in effectively managing their credit profiles while strategically planning for future growth, all with the guidance of a dedicated Concierge Account Manager. Specialists continuously oversee the business credit file, conduct thorough analyses, and offer valuable insights that empower companies to make better-informed decisions. Through personalized consultations, businesses receive expert evaluations that help customize their credit risk assessments based on their profiles, Dun & Bradstreet scores, and various influencing factors. Companies also have the option to submit documentation that showcases their operational and financial stability, which may include payment records, banking documents, and financial reports, pending review and validation. With Credit Insights Plus, users can conveniently access their business credit file at any time, examine six distinct Dun & Bradstreet scores and ratings, monitor trends, and compare their performance against industry benchmarks for PAYDEX, Delinquency, and Failure Scores, while also setting alerts for any changes in scores or ratings. This comprehensive service not only enhances credit management but also provides businesses with the tools necessary to thrive in a competitive marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Vendor Details

Company Name

Dun & Bradstreet

Founded

1841

Country

United States

Website

www.dnb.com/en-us/products/dnb-concierge-service.html

Product Features

Product Features

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