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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The 1Channel Mobile DMS App is a cloud-based application designed for field sales teams that interact with distributors. Sales representatives can view their scheduled routes, track their attendance using GPS, check in through geofencing or by logging phone visits, as well as review customer credit limits and balances. Additionally, they can place orders from a catalog that includes distributor stock levels, maximum retail prices, selling prices, and promotional schemes. The app enables the generation and sharing of PDF orders, updates retailer inventory, registers outlets for managerial approval, and facilitates the submission of returns with designated reasons and outcomes, such as credit notes, replacements, or refunds. When connectivity is restored, any orders captured offline will sync automatically. The app also provides analytics on order history, attendance, compliance with visit schedules, sales performance, achievement of targets, and identification of dormant outlets. An AI assistant is integrated within the app to respond to inquiries and help representatives navigate tasks like order placement. Managers can leverage a web dashboard to set up team configurations and oversee field activities, order details, and overall performance metrics. This comprehensive application is tailored for sales representatives, managerial staff, and distribution operations across various industries, including FMCG/CPG, pharmaceuticals, food and beverage, and consumer goods. Furthermore, its user-friendly interface ensures that all team members can efficiently utilize the app's features to enhance productivity and streamline their operations.

Description

1Channel is a cloud-based sales force automation platform designed to digitize and manage the complete workflow of distributed field sales organizations. It combines a web portal for administrators and managers with mobile applications used by representatives working in the field. Core capabilities include attendance management, beat planning, store and outlet management, order capture, primary and secondary sales tracking, visit management, product and pricing data, expenses, leave, and people management. Field attendance can be validated through AI-assisted photo checks, GPS data, geofencing, timestamps, and configurable regularization workflows. Managers can create weekday beat plans, assign stores and territories, monitor planned versus completed visits, and measure visit productivity and route compliance. The platform also supports promotional schemes, visual merchandising campaigns, POSM tracking, questionnaires, and gamification for field teams. Analytics features include more than 40 prebuilt reports, a custom Report Builder, sales and attendance dashboards, productivity reporting, and downloadable Excel or CSV data. 1Channel also incorporates AI capabilities for answering questions, planning routes, and prioritizing actions directly within the sales force automation environment. The platform is used by organizations in FMCG, consumer goods, pharmaceuticals, manufacturing, retail, automotive, financial services, and other industries with large field or channel sales teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1Channel AI-Powered DMS No 
1Channel Distributor Analytics & Reporting No 
1Channel Inventory & Stock Management No 
1Channel Sales Team LMS No 
1Channel Warehouse Management No 
KYC Hub No 

Integrations

1Channel AI-Powered DMS Yes 
1Channel Distributor Analytics & Reporting Yes 
1Channel Inventory & Stock Management Yes 
1Channel Sales Team LMS Yes 
1Channel Warehouse Management Yes 
KYC Hub Yes 

Pricing Details

Monthly and annual plans are available; pricing varies with user count, selected features, beat configuration, and distribution network size.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/mobile-dms-app

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Product Features

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management Yes 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting Yes 
Territory Management Yes 

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