Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The 1Channel Mobile DMS App is a cloud-based application designed for field sales teams that interact with distributors. Sales representatives can view their scheduled routes, track their attendance using GPS, check in through geofencing or by logging phone visits, as well as review customer credit limits and balances. Additionally, they can place orders from a catalog that includes distributor stock levels, maximum retail prices, selling prices, and promotional schemes. The app enables the generation and sharing of PDF orders, updates retailer inventory, registers outlets for managerial approval, and facilitates the submission of returns with designated reasons and outcomes, such as credit notes, replacements, or refunds. When connectivity is restored, any orders captured offline will sync automatically. The app also provides analytics on order history, attendance, compliance with visit schedules, sales performance, achievement of targets, and identification of dormant outlets. An AI assistant is integrated within the app to respond to inquiries and help representatives navigate tasks like order placement. Managers can leverage a web dashboard to set up team configurations and oversee field activities, order details, and overall performance metrics. This comprehensive application is tailored for sales representatives, managerial staff, and distribution operations across various industries, including FMCG/CPG, pharmaceuticals, food and beverage, and consumer goods. Furthermore, its user-friendly interface ensures that all team members can efficiently utilize the app's features to enhance productivity and streamline their operations.
Description
1Channel is a cloud-based sales force automation platform designed to digitize and manage the complete workflow of distributed field sales organizations. It combines a web portal for administrators and managers with mobile applications used by representatives working in the field. Core capabilities include attendance management, beat planning, store and outlet management, order capture, primary and secondary sales tracking, visit management, product and pricing data, expenses, leave, and people management. Field attendance can be validated through AI-assisted photo checks, GPS data, geofencing, timestamps, and configurable regularization workflows. Managers can create weekday beat plans, assign stores and territories, monitor planned versus completed visits, and measure visit productivity and route compliance. The platform also supports promotional schemes, visual merchandising campaigns, POSM tracking, questionnaires, and gamification for field teams. Analytics features include more than 40 prebuilt reports, a custom Report Builder, sales and attendance dashboards, productivity reporting, and downloadable Excel or CSV data. 1Channel also incorporates AI capabilities for answering questions, planning routes, and prioritizing actions directly within the sales force automation environment. The platform is used by organizations in FMCG, consumer goods, pharmaceuticals, manufacturing, retail, automotive, financial services, and other industries with large field or channel sales teams.
API Access
Has API
No
API Access
Has API
No
Integrations
1Channel AI-Powered DMS
No
1Channel Distributor Analytics & Reporting
No
1Channel Inventory & Stock Management
No
1Channel Sales Team LMS
No
1Channel Warehouse Management
No
KYC Hub
No
Integrations
1Channel AI-Powered DMS
Yes
1Channel Distributor Analytics & Reporting
Yes
1Channel Inventory & Stock Management
Yes
1Channel Sales Team LMS
Yes
1Channel Warehouse Management
Yes
KYC Hub
Yes
Pricing Details
Monthly and annual plans are available; pricing varies with user count, selected features, beat configuration, and distribution network size.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
1Channel
Founded
2014
Country
India
Website
www.1channel.co/mobile-dms-app
Vendor Details
Company Name
1Channel
Country
India
Website
www.1channel.co
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Product Features
Sales Force Automation
Call Management
No
Campaign Management
No
Channel Management
Yes
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
No
Email Marketing
No
Field Sales Management
Yes
Lead Management
No
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
Yes
Territory Management
Yes