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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel Loyalty Management Software serves as a loyalty program platform tailored for channel partners, retailers, and influencers specifically designed for FMCG and distribution sectors. The software facilitates multi-channel enrollment options such as self-registration, referrals, backend uploads, and API integrations, all while ensuring automated KYC validation. Additionally, it provides versatile transaction reporting through methods like QR code scanning, invoice uploads, or integration with DMS/ERP systems. An advanced point engine manages configurable tiers, slabs, quarterly calculations, point expiry regulations, and automates TDS compliance, allowing for immediate payouts to loyalty members. As a cloud-based SaaS solution, it adapts to the growth of businesses, offering brands comprehensive analytics visibility into their loyalty initiatives, thereby enhancing overall engagement and customer retention strategies. This robust platform ultimately empowers businesses to optimize their loyalty programs effectively.

Description

The 1Channel QR Code & Invoice-Based Loyalty Program is an innovative cloud platform designed for brands aiming to incentivize retailers, distributors, dealers, and various channel partners. By scanning product QR codes or submitting invoice images, partners can validate their purchases. The system incorporates features such as duplicate detection, optional OCR extraction, distributor cross-verification, and customizable approval workflows to ensure claims are accurately verified before points are awarded. Brands have the flexibility to set rewards based on SKU, sales volume, tiers of performance, or campaign multipliers, while also tracking scans, claims, points accumulated, redemptions, and regional performance through a comprehensive web dashboard. Members can easily manage their points and redeem rewards via a mobile app, utilizing options like UPI or bank transfers, vouchers, or a rewards catalog. This platform effectively supports loyalty initiatives across various sectors, including FMCG, building materials, electrical and hardware, automotive and lubricants, as well as pharmaceutical and healthcare industries. Additionally, the user-friendly interface and robust tracking capabilities make it an attractive choice for brands looking to enhance customer engagement and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Cashfree Payments No 
WhatsApp No 

Integrations

Cashfree Payments Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Monthly and annual plans are priced according to selected features, program complexity, and partner or member count.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co/loyalty-management-software

Vendor Details

Company Name

Channelplay SaaS

Founded

2014

Country

India

Website

www.1channel.co/qr-code-loyalty-program

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives