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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel AI-Powered DMS is an innovative conversational distribution management system featuring an integrated AI assistant that provides answers to inquiries about orders, inventory, and payments via text or through browsing various help topics. It conducts automated order validation to check for stock availability, applicable discounts, pricing, and credit limits at the time orders are placed, while intelligent stock allocation employs FIFO and FEFO principles to ensure that items nearing expiration are prioritized for dispatch. Additionally, the system features auto stock replenishment that generates purchase orders automatically when stock levels for individual SKUs fall below a predetermined threshold, and a workflow automation engine empowers teams to create conditional workflows with real-time triggers, notifications via Email and WhatsApp, and approval processes that can involve up to seven levels. Incoming payments are matched to outstanding invoices through an auto payment allocation feature, and any discrepancies in Goods Receipt Notes (GRN) are directed to the appropriate approver automatically. Furthermore, users can access a real-time analytics dashboard that presents key performance indicators (KPIs), sales trends, top-selling products, and over 24 customizable reports, enabling businesses to make informed decisions swiftly. This comprehensive system ensures that all aspects of distribution management are streamlined, enhancing operational efficiency and accuracy.

Description

1Channel's Payment & Credit Management module provides a comprehensive system for distributors and FMCG brands to manage incoming payments, ensure credit compliance, and monitor high-value orders effectively. The system allows for both automatic and manual allocation of payments towards outstanding invoices (including cash, cheque, and bank transfer), while tracking outstanding balances in real time. Each customer has a configurable credit limit, and there are three options for managing breaches: halt additional orders, permit one extra order, or suspend the account until all dues are settled. Additionally, returns seamlessly generate credit notes, ensuring a streamlined process. Orders that exceed the retailer's credit limit must pass through a configurable multi-level approval workflow, which can include up to seven levels of authorization, with approvers receiving notifications via email or WhatsApp and all decisions meticulously logged for auditing purposes. The module also features a robust payment analytics suite, offering over 24 reports that provide finance and sales leadership with critical insights into collections, outstanding exposure, and the efficiency of the approval process. With its comprehensive features, this module not only enhances financial oversight but also significantly improves operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

1Channel Sales Force Automation Yes 
WhatsApp No 

Integrations

1Channel Sales Force Automation No 
WhatsApp Yes 

Pricing Details

Available on request
Free Trial Yes 
Free Version No 

Pricing Details

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2015

Country

India

Website

www.1channel.co

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Product Features

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management No 
Warehouse Management No 

Product Features

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