Best Communications Software for Mac of 2025 - Page 18

Customer support software consolidates all your communication methods into a single, robust inbox. Enhance teamwork, automate interactions, and provide exceptional customer service all from one location. Resolve all your issues using just one streamlined inbox. Outstanding customer experiences begin with seamless communication. Elevate your productivity by merging all channels, fostering team collaboration, and establishing efficient workflows—all contained within one well-organized inbox. Gone are the days of toggling between screens and logging into various inboxes. Trengo seamlessly combines your preferred communication platforms into one centralized inbox. Whether it's email, WhatsApp, voice calls, or our proprietary live chat feature, all your communication streams are unified in one place. In Trengo, you can effortlessly direct conversations to the appropriate team member or user. By @tagging a colleague, you can add internal notes and collaborate effectively to address challenges. With a simple click, you can transition to your team chat for individual or group discussions, ensuring that our powerful live chat solution is always ready to deliver. This integration not only simplifies communication but also enhances overall team efficiency.

Solstice, a cloud-enabled software-based teamspace collaboration platform, is optimized for remote and onsite participants. It allows simultaneous users wirelessly to share content to the room display. It also seamlessly bridges to remote locations via any major video conference service. Administrators can optimize their learning and meeting spaces with cloud-based integrations, management and monitoring, as well as analytics. Solstice is designed as an enterprise-grade solution that uses IP standards with a focus on security. Central management. Solstice uses software and cloud-connected services in conjunction with a premise-based I/O hub To offer market capabilities like digital signage, room calendar integration and active video routing. Analytics at a fraction the cost of hardware-based alternatives

Unite your remote workforce with genuine team presence through automated selfies, effortless one-click video calls, and continuous updates on their status throughout the day. PukkaTeam enhances your connectivity by providing real-time snapshots and utilizing advanced facial recognition to identify who is present at their workstation. Say goodbye to the hassle of forwarding calls to vacant desks, as PukkaTeam allows you to engage with your colleagues' faces, fostering a sense of belonging, enhancing company culture, and strengthening team dynamics! Stay connected with your remote team, whether they are in a different part of the office or working from home, without the need for complicated installations. PukkaTeam operates directly from your browser; just log in, and you're ready to go. You can easily initiate video calls with integrated options simply by hovering over a teammate’s snapshot, making collaboration seamless and efficient. By prioritizing real presence, PukkaTeam ensures that communication remains vibrant and effective, ultimately supporting a more cohesive work environment.

Wowza is backed by industry expertise and world-class support. Wowza delivers high-quality live streams. Deliver high-definition, low latency audio and video streams to any device at any scale. The live video streaming platform that is ideal for business-critical applications. Wowza Streaming Cloud is the industry's most trusted live-streaming global cloud platform. It's professionally managed by streaming industry professionals and is easy to use. It can be used for live streaming or as part a custom streaming solution. The Wowza Streaming Cloud GUI management portal makes it easy to create streams. Stream using a variety of codecs and protocols. Transcode and transmux are available for a wide variety of devices and networks. Instantly create video on-demand assets using your live streams. Pay-as-you go, contract-free pricing helps you manage costs. Scale automatically to meet global audiences of any size

HoduPBX is the best solution for business communication. HoduPBX's unique user interface and optimal user experience allow businesses to communicate efficiently with their end users. This software provides unparalleled connectivity in an office environment and remote locations, making communication seamless. HoduPBX empowers agents' work management with multitasking capabilities and efficiency. Our IP PBX software is a great choice for business communications. It supports 1000+ concurrent calls and has 10,000 extensions. HoduPBX IP PBX Software offers various sophisticated features such as Add-on Modules, Reseller Module, SIP Trunking, Queue Pro, Voice Transcription, and Webphone. It also offers white label features across IOS, Android, Chrome Extension, Windows, Mac, Linux, and ZohoPhonebridge Plugin.

UbiCast, founded in 2007, is the European leader for video learning solutions. Our mission is improving learning and communication through video that is engaging, collaborative, and durable. Nudgis is a private video platform that can be customised by teachers. It allows them to record, store, and stream interactive, impactful video content. Nudgis' engaging sidebar is the ideal tool to capture students' attention, and enhance their learning experience. Teachers can enrich videos with quizzes and polls using our time-based annotations. Students can learn and review course material at their own pace, either before, after, or in place of traditional classes. Teachers can use data and insights to make learning more effective. They can ensure that the content is appropriate and understood. This allows for a more tailored experience, which is open to feedback.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Ginlo simplifies and enhances the process of maintaining connections while prioritizing safety like never before. It caters to a diverse range of users including employees, clients, patients, and students. With features that ensure GDPR compliance and robust encryption, your data remains secure even if your device is misplaced or stolen. It also offers centralized user management and improved defenses against malware threats. For those focused on safeguarding privacy and sensitive information, ginlo provides tailored solutions with both ginlo Business and ginlo Private. You can collaborate on sensitive documents while ensuring they are shared securely, exemplifying the capabilities of ginlo Business in conjunction with ginlo Data. Whether you are handling confidential planning materials, conducting due diligence, or managing other highly sensitive data, you can now access everything from one convenient source. Consolidate your business communications in a single platform and elevate the security of your digital interactions with ginlo Business Messenger—an optimal choice for any organization, be it a business, community group, medical facility, educational institution, or childcare service. This comprehensive approach not only enhances communication but also establishes a new standard for data protection.

Nextiva provides a comprehensive cloud-based unified communications solution that enhances connectivity for businesses. By offering a variety of communication options, Nextiva equips modern enterprises with the tools they need to thrive. Whether working from a desk or on the go, teams utilizing Nextiva benefit from effortless mobility, enhanced clarity in communication, and a service that can grow alongside their needs. All forms of communication—phone, SMS, video, and email—are consolidated into one platform, along with tools designed to boost customer experience and productivity. This integration helps eliminate the frustration of juggling multiple applications by allowing users to interact with both customers and colleagues from a single interface. It also addresses productivity challenges by ensuring that vital information is accessible when required. Businesses can engage with customers through their preferred channels and maintain a comprehensive view of all conversations and feedback. Discover more about our top customer engagement tools to further enhance your interactions. Gain insights into customer sentiments with every engagement, ensuring a more tailored approach to service delivery.

A Live Video Commerce enabler, Channelize.io enables E-Commerce Brands to offer live shopping experiences on their websites and mobile apps. Our Platform can be easily integrated within existing websites and apps with Pre-built integrations for Shopify, WooCommerce, Magento, PrestaShop, Wix, and more, and via our API, SDKs, and UI Kits. Channelize.io Livestream Shopping Platform gives brands the opportunity to leverage the power of Live Selling and Real-time Buyer Engagement to Boost Sales and Enhance their Brand Perception by connecting better with their Buyers and Showcasing their products. This ultimately leads to Informed, Trusted, and Accelerated Purchases by buyers. Our Platform includes three components: Buyer Interfaces: For Buyers to Engage & Shop from in Real-time Production Dashboard: For Brand Admins to Create & Manage Shopping Shows Host Apps + RTMP Support: Enables Hosts / Influencers / KOLs / Brand Employees / Anyone you choose as Host for each show to go live and run that Live Shopping Show effectively. Please Book a Demo with us to see our Platform in action.

Express Talk software acts like a phone and allows you to make calls from your computer. Express Talk allows you to call anyone online who has Express Talk (or any other SIP Voip Softphone). All calls are free. If you sign up for a gateway service, you can also call regular telephone numbers anywhere in the globe. It works with all major VoIP SIP service providers and uses the SIP protocol.

Up until now, traditional landline VoIP and toll-free numbers were unable to send or receive text messages, but that has changed, allowing for genuine two-way texting capabilities using advanced business tools. Is it possible for your business's landline, toll-free, or VoIP number to be enabled for texting? Most business landline VoIP and toll-free numbers can be easily activated through TextBox, while mobile numbers are inherently text-enabled. Providing your number meets the necessary criteria and is verified, the activation process is straightforward and only takes a few minutes. To proceed with activating your eligible business landline, VoIP, or toll-free number, you will first need to confirm that your business owns the number(s) in question. The easiest method for verification is for us to contact you directly at the number, ensuring it belongs to you, and subsequently sending an electronic Letter of Authorization to grant permission for activation of the number(s). This streamlined process enhances your ability to engage with customers through text messaging, ultimately benefiting your business's communication strategy.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Virtual meeting environments hosted in the cloud that allow access from any device or platform. These spaces facilitate seamless collaboration, enabling users to connect and communicate effortlessly regardless of their location or technology.

DisasterLAN (DLAN) is Buffalo Computer Graphics’ flagship emergency management product. DLAN is a secure, web-based software that can be accessed from anywhere, from any device. DLAN provides tools for shared situational awareness and workflow-based information management. Featured modules include Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance. The DLAN system is extremely intuitive and requires very little time to train end users. It also includes simple administration tools, which require no knowledge of programming languages. Since its development in 2002, BCG has continuously supported and improved upon the software. It is available as an on-premise, cloud, and hybrid solution. Options for small and large, public and private sector implementations are available. Industries served include emergency management, healthcare, transportation, utilities, education, & corporate.

PhoneIQ, the leading Phone System and Call Center platform for companies using Salesforce. We provide our customers with a unified suite for communications that brings together telephony, power dialing, SMS, inbound call handling, and much more into one easy-to-use system that runs on Salesforce.

Ninja Number is an application that places a second number on your cellphone. This allows your business to follow your every move. It manages your communications for you, reminding you of missed calls, answering the phone and even answering it. Ninja Number allows you to connect up to five devices and have your team members answer calls and text messages. To help customers resolve their issues quickly, several team members can join a text conversation. Auto-reply allows you to customize answers to frequently asked questions. When you receive a voicemail, text or message related to this question, Ninja Number's artificial Intelligence detects it and automatically sends you the answer. Ninja Number grows with you. You can have live operators answer your calls if you are too busy. Upgrade to a PBX system that has pre-programmed greetings or extensions for employees.

Email and group-chat are chaotic, disorganized and distracting teamwork tools. Twist is a team communication tool that encourages mindful communication. It gives modern teams a central location to grow their knowledge and has organized, on-topic conversations that can be accessed by everyone. Twist allows teams to discuss complex ideas and projects from beginning to end without feeling like they are missing out if they don’t respond immediately.

Dialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences.

Pusher Channels is an API that allows you to quickly add rich real-time features to your apps. This includes dashboards, gaming, collaborative editing and live maps. To simplify your stack, simply integrate Pusher's managed WebSocket connection to build the features that your users expect in any web or mobile application. Channels will notify you of any system changes by making a single API call. This will trigger a WebSocket Update so that you can immediately update the UI in your users apps. Channels works wherever you are connected, no matter how many connections you have. Pusher sends billions of messages each month to browsers, mobiles, and IoT users with the event-based API. Pusher manages and scales real-time infrastructure. This is a cost-effective and reliable alternative to building, maintaining, and scaling in-house. You can focus on your product.

Midesk, an innovative market intelligence tool, helps you streamline your media workflows, organize market information, and collaborate on research projects. Midesk makes it simple to share and manage your market and media knowledge from one place.

Evercast is the first platform that allows real-time collaboration between creatives. It combines video conferencing with HD live-streaming and full-spectrum sound in one web-based platform. Evercast is easy to use across all stages of production. It requires only a computer with software to stream. Users can securely stream any creative workflow, no matter where they are located (live cameras on set or Avid, Premiere and Maya, Pro Tools etc.). With uncompromising quality and ultra-low latency With features made specifically to facilitate creative collaboration, Evercast offers a digital experience that mirrors the ease and productivity of a team sitting shoulder-to-shoulder. Evercast has been used in hundreds of productions by all major film/television studios, OTT providers, as well as industry-leading gaming and advertising agencies.

Transform your communication with a complete business phone system for just $12 a month. The journey to success begins the moment a customer reaches out to you, and with 8x8 Express, you can make a lasting impression right from the start. This robust phone system is easy to set up in only minutes and includes essential features like voice calls, video conferencing, texting, and chat, all for an affordable monthly fee. Gain access to the same advanced communication tools that large enterprises use, whether you’re creating a new business phone number or porting your current one. Enjoy high-definition audio and video conferencing, along with team messaging to connect with customers and employees effectively. With unlimited calling across the U.S. and Canada and features like call forwarding and music on hold, you can ensure seamless communication. In addition to HD voice and video calls, you’ll have the capability for business SMS and texting, as well as one-on-one and group chat options. Express is ready for use immediately upon account activation, and you can effortlessly add users and modify settings as needed, making it an ideal solution for both home-based businesses and small enterprises operating from a single location. This service will not only enhance your communication strategies but also empower your business to thrive in a competitive environment.

Remote collaboration is possible with your clients and team. In minutes, you can create your own private workspace for your company. You can bring all your tools to one place and increase productivity while working remotely. EverLeagues connects all your company's users, internal and externe, to collaborate on day-today tasks in a secure platform. This results in better service, reduced time and lower costs. Collaboration is possible through multiple channels, groups, or teams between employees, clients, and others. Secure messaging, video conference and file sharing allow you to communicate. Everleagues offers security for all your files and messages, without compromising productivity. You can organize and manage your business with a role- and tier-based organizational system. Everleagues makes it easy to assign team members to specific organizations, even if there are different locations or departments. You can also assign clients to specific professionals or team members.

Pubble is a user-friendly customer support application designed to streamline communication between teams and their clients. With Pubble, you can engage in real-time conversations directly on your website, providing the option for live chats or responding at your convenience. It efficiently notifies customers through push notifications, emails, or SMS to keep them updated. The Pubblebot offers quick responses to frequently asked questions, ensuring efficiency in handling inquiries. Additionally, Pubble's mobile applications allow you to manage customer questions anytime, anywhere, and also facilitate the delegation of tasks to team members. This versatility makes Pubble an essential tool for enhancing customer service.