Best Communications Software for Stackreaction - Page 9

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform customer conversations into revenue drivers, automatically identify coaching opportunities, capture insights, and auto-update your CRM to keep your deals moving forward. It’s free to use, simple to set up, and cost-effective for your entire company. Superpower your AEs Automatically update CRM properties, spot winning patterns using our “deals” feature, and move more deals to close with our…. Generate follow-up emails in one click using the context of your meetings with the potential client. Instantly sync your meeting summary and conversation data to your CRM. Change Customer Success Send AI-driven customer feedback to sales, product, or leadership with a click. Easily highlight, organize, and share customer insights to stay aligned on customer needs. Use Grain’s Trackers, Ask, and MCP integrations to identify customer sentiment, requests, and milestones. Build Better Products Use your meeting content to create context-informed deliverables including product briefs, roadmaps, and summarizations. Keep your team aligned with auto-send Slack updates containing decisions and next steps. Transform content into organized sprints with AI features that will help you focus on building your next big product.

Productroad enables businesses to enhance their offerings by actively engaging with customer insights. This platform allows users to provide feedback and vote on suggestions made by others, creating a collaborative environment. With this input, product teams can develop a strategic roadmap that reflects customer priorities, which can then be easily shared with both team members and clients. Additionally, we offer a changelog feature that keeps customers updated on the status of their feedback through notifications. As feedback is prioritized and statuses assigned, the roadmap evolves automatically, clearly displaying the ongoing work to users. Changes to the product roadmap are immediate, ensuring that users are informed of new features and updates as they happen. By utilizing the changelog, we keep our customers in the loop regarding modifications within Productroad. Furthermore, our platform seamlessly integrates user feedback management and feature voting into your existing workflows. Users can also receive real-time notifications about new feedback directly in Slack, enhancing communication and responsiveness. This comprehensive approach not only streamlines product development but also fosters a stronger connection between companies and their customers.

ActiveDEMAND serves as an all-encompassing marketing automation solution tailored for marketers, digital agencies, and small to medium-sized enterprises. It provides an extensive array of features that enable users to enhance their marketing strategies through efficient campaign management, innovative campaign templates, and detailed attribution analytics. Among its diverse set of tools, ActiveDEMAND includes capabilities such as call tracking, email marketing, performance reporting, online event promotion, robust integrations, and a multitude of additional functionalities. This platform is designed to simplify marketing processes and maximize the effectiveness of campaigns for its users.

QuickTapSurvey stands out as a highly regarded survey application favored by prominent organizations such as Disney, McDonald's, H&M, and Nike. This platform allows businesses to effortlessly develop surveys and mobile forms, gathering data in any location. QuickTapSurvey is designed for straightforward installation and usability, functioning seamlessly online and offline across both iOS and Android platforms, while also ensuring security and scalability. Additionally, it offers comprehensive reporting and analytics features, empowering brands and enterprises to derive actionable insights from their collected data. Overall, QuickTapSurvey equips companies with the tools necessary to enhance their data collection processes.

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Webinato stands out as a frontrunner in the realm of webinar automation, assisting businesses in elevating the interactivity of their training and marketing webinars. With a browser-based design that ensures scalability, the Webinato platform creates a dynamic and engaging webinar experience that benefits both attendees and hosts alike. Among its standout features are a slides module, various audio options, sophisticated chat functionalities, superior video quality, a Q&A management tool, a virtual whiteboard, and the AutoPilot Record and Replay module, which faithfully recreates the initial presentation for later viewing. This combination of features not only enhances engagement but also fosters a more productive learning environment.

We assist online marketers in enhancing their email deliverability by addressing hard bounces, lowering spam complaints, and curtailing fraudulent activities. By instantly identifying which email addresses are risky, you can effectively filter out potential issues before sending your emails. Our verification process seamlessly integrates with your web form, allowing you to enhance your workflow by utilizing our JavaScript or leveraging our ultra-fast API for greater control. As illustrated by a graph showcasing the upward trend in email deliverability, improvements in data quality directly contribute to a higher sender score. By adhering to best practices, you can significantly amplify your campaign's effectiveness. Are you looking to expeditiously tidy up a large dataset? Our user-friendly drag-and-drop uploader or FTP access offers convenient solutions. Through our ongoing efforts to cleanse your data from hard bounces and safeguard against high-risk email accounts, we strive to minimize your spam complaints, ultimately leading to an improved sender score. Our services enable you to distinguish between valuable email addresses and those that may pose risks. Moreover, we offer comprehensive insights to help you make informed decisions about your email marketing strategies.

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

Get more responses, book more meetings, ensure that nothing slips through the cracks, and get more meetings. Fast-growing companies that care about customer service. Smart messaging can help you win more meetings, replies, and deals. Increase customer satisfaction and team engagement. Know exactly who opened your email and what content they viewed. Automate your work, increase sales performance and align your reps. From a bird's-eye view, analyze performance trends and improve process. You can open more doors and increase productivity by 10x without leaving your inbox.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Beekeeper is a highly acclaimed digital workplace application designed to unify remote teams, seamlessly integrating operational systems and communication tools into a single secure and user-friendly employee portal. Featuring an advanced analytics dashboard and a customizable interface, this platform also offers fully automated HR functionalities, including group messaging, polls, and chatbots, which effectively connect frontline employees with their on-site counterparts across various departments in real-time, accessible via both mobile and desktop platforms. As a result, Beekeeper enhances collaboration and productivity, ensuring that all team members can engage and share information effortlessly, regardless of their location.

Toky is a fully-featured Business Phone System that allows customers and employees to communicate easily. All you need is an internet connection. Virtual phone numbers allow you to be available from anywhere in the world. Integrate your CRM with your business tools seamlessly so you can call customers with one click and automatically log all details. With proven reliability and affordable rates, you can take advantage of features like call recordings, voicemails SMS, Speech to Text, and voicemails.

Prepare to enhance your productivity and efficiency. Fleep integrates messaging, file sharing, and task management, providing a comprehensive platform for managing your team's workflow from conception to completion. Central to Fleep are the conversations, which can be organized around specific projects, teams, or topics, allowing for seamless discussions and idea exchanges. Important decisions or plans can be highlighted on the conversation's Pinboard, and tasks can be created to ensure effective execution. You can communicate with any Fleep user or team effortlessly, eliminating the need to log in and out repeatedly; just search for and invite your partners or clients to join the discussion. If they haven't yet joined Fleep, you can easily send them an invitation. Fleep is accessible through web browsers or its native applications for Windows, Mac, Linux, Android, or iOS, ensuring that your files and messages are securely stored in the cloud and available on any device you use. Collaborate and communicate with your team and any other Fleep users without the hassle of frequent logins, streamlining your interactions for better teamwork. Embrace the power of Fleep to keep your projects organized and your communications fluid.

We offer everything necessary for you to excel in today's fast-paced industry. With our Lite Plan, you can easily manage up to 250 recipients and send as many as 1,000 emails each month at no cost! Our services not only adhere to CAN-SPAM and CASL regulations but also meet the stringent standards set by the EU GDPR. In an era dominated by Big Data, Omnichannel Marketing, and the Internet of Things, the introduction of the EU General Data Protection Regulation was indeed timely, ensuring uniform data protection measures across all EU nations. You can swiftly create your own free newsletter in just minutes, regardless of your technical expertise, thanks to our user-friendly editor. Unlike many other providers that charge based on the volume of emails sent, CleverReach allows you to purchase flat-rate packages for your recipient lists. With Double Opt-in procedures, top-tier privacy standards, and secure servers situated in the EU, CleverReach enables you to confidently send email newsletters. Additionally, our platform is designed to grow with your needs, providing scalability and flexibility for your marketing efforts.

Reliable delivery of your application emails. ActiveCampaign Postmark delivers your email on time and every time to customers. Customers expect transactional emails to arrive promptly, not later. We monitor our delivery times and share the data with the public. Our knowledgeable support team is always available to assist you, via 1-on-1 calls, webinars or email. Postmark integrates seamlessly into any stack thanks to its API libraries that support almost every programming language.

Connect, inspire, and expand your audience through virtual events. Our platform simplifies the process of hosting engaging live video gatherings. Each month, millions of participants come together on Crowdcast. With everything from your landing page to ticketing and recordings consolidated under a single URL, there's no need for frustrating software downloads. You can easily invite guests to join you on screen, conduct audience polls, and participate in real-time chats. Our timestamped Q&A feature ensures that no question goes unanswered. Extend your reach by broadcasting to major platforms like Facebook Live, YouTube Live, and Periscope. Whether you choose to offer free or ticketed events, you can integrate with payment systems such as Patreon, PayPal, and Stripe, while linking to your sales pages and more. If you’re struggling to adapt an outdated webinar platform to meet your needs, the issue lies not with you but with traditional software that wasn’t designed for creative individuals like yourself. At Crowdcast, we provide a platform tailored to your unique requirements. From interactive engagement to seamless e-commerce capabilities, we support your endeavors. So, whether you aim to conduct live presentations, teach courses online, or orchestrate a virtual summit, you’ve finally found the perfect solution. Embrace the future of online events with us.

Vidyard offers a seamless solution for producing, storing, and distributing videos, enabling you to maintain connections with clients and coworkers even in a time of distance. While email remains a useful tool, it often lacks excitement. With Vidyard, you can record and share sales videos to engage prospects, turn leads into conversions, and finalize deals effectively. Additionally, you can craft internal communication videos that resonate with employees across all tiers of the organization. Streamlined video capabilities allow for powerful onboarding, training, and corporate messaging that is both secure and user-friendly. Maximize the potential of your marketing content by utilizing Vidyard to host videos, track their effectiveness, and weave video seamlessly into your email campaigns, content creation, and overall digital marketing efforts. By leveraging this platform, you can enhance engagement and drive better results across your communication channels.

Data-driven decisions can optimize your customer journey. If they are focused on what is important, serious eCommerce players can become customer-centric. Omniconvert is a growth tool for serious eCommerce businesses looking to be customer-centric. Talent is what lies behind data. This has been our experience for many years. Omniconvert has helped global eCommerce businesses become customer-centric by using advanced segmentation algorithms and AB testing, web personalization and web surveys. We have delved into data, identified barriers, Xray tech-wise, gained insights, hypothesized and monitored conversions.

123FormBuilder, a Kiteworks company, builds secure forms for registrations, payments, applications, and surveys. Ensure safe data collection with encryption, HIPAA compliance, and Salesforce integration for streamlined workflows. The platform allows enterprises to effectively build, deploy, and manage forms, surveys, and questionnaires while maintaining high security standards. With millions of submissions per month, 123FormBuilder succeeds in regulated areas such as healthcare, government, and financial services.

MangoApps is an AI-powered intranet and employee experience platform that serves as a single hub for communication, collaboration, knowledge, and daily work tools. Built for companies with both office-based and frontline teams, it eliminates the inefficiency of juggling multiple disconnected apps by giving every employee one secure place to access what they need—anytime, from any device. The platform blends a modern intranet, mobile-friendly frontline employee app, and intelligent AI Assistants to make it effortless for people to connect, share updates, manage projects, and find critical resources. From corporate announcements and real-time chat to document libraries, learning modules, and workflow automation, MangoApps provides everything in a consistent, easy-to-navigate environment. With powerful integrations to 200+ business systems, organizations can centralize operations while keeping the tools they already rely on. Advanced search and AI capabilities ensure that answers are fast, accurate, and permission-aware. Enterprise-grade security certifications like HITRUST, SOC 2 Type II, and ISO 27001 keep data safe, while a mobile-first design ensures frontline workers stay informed and engaged. Adoption rates regularly exceed 90%, and companies see measurable improvements in productivity, retention, and culture. Whether connecting a few hundred staff or a global workforce of hundreds of thousands, MangoApps helps bridge the digital divide, cut down app sprawl, and give every employee a clear, consistent experience—driving better outcomes for the business and its people.

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

Frame.io is a comprehensive creative collaboration platform that centralizes file management, workflow coordination, and stakeholder feedback in one unified environment. Built for video, photo, and marketing teams, it enables rapid uploading and organized storage of large visual assets in secure cloud workspaces. Advanced review and approval tools allow users to leave precise, frame-accurate comments that integrate directly into editing software like Adobe Premiere. The platform’s workflow management capabilities include task assignments, milestone tracking, and customizable metadata for sorting and organizing assets. Teams can generate searchable transcripts, auto-detect speakers, and share captioned videos to improve accessibility and clarity. Sharing and presentation features allow users to curate branded, high-resolution showcases with customizable permissions and security settings. Frame.io reduces review churn and accelerates feedback cycles across creative stakeholders. Enterprise-grade options add advanced security controls, single sign-on, and digital rights management. Mobile support and Camera to Cloud integration ensure teams can move files directly from production to the cloud in real time. By combining file storage, collaboration, and presentation tools, Frame.io helps creative teams deliver projects faster and with greater precision.

Filestage is an enterprise-ready online proofing tool that allows teams to quickly get their work reviewed, approved, and approved. Filestage automates, organizes, and automates feedback throughout the proofing process. It reduces errors and ensures compliance. Allow clients and colleagues to view and annotate files immediately for marketing campaigns, video productions, website design, product catalogs, or any other purpose - and to approve files once they are complete. Filestage is a great fit for creative agencies and marketing teams of small, medium, and large companies. Filestage has over 530k users around the world, including customers like Sixt, Lufthansa and NBC Universal. Sharp, GroupM, Sharp, and many others.

Customer support software consolidates all your communication methods into a single, robust inbox. Enhance teamwork, automate interactions, and provide exceptional customer service all from one location. Resolve all your issues using just one streamlined inbox. Outstanding customer experiences begin with seamless communication. Elevate your productivity by merging all channels, fostering team collaboration, and establishing efficient workflows—all contained within one well-organized inbox. Gone are the days of toggling between screens and logging into various inboxes. Trengo seamlessly combines your preferred communication platforms into one centralized inbox. Whether it's email, WhatsApp, voice calls, or our proprietary live chat feature, all your communication streams are unified in one place. In Trengo, you can effortlessly direct conversations to the appropriate team member or user. By @tagging a colleague, you can add internal notes and collaborate effectively to address challenges. With a simple click, you can transition to your team chat for individual or group discussions, ensuring that our powerful live chat solution is always ready to deliver. This integration not only simplifies communication but also enhances overall team efficiency.