Best Communications Software for Forsta

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Forsta is a full-suite platform that allows us to create high-end questions that people will want to answer. Our teams will help you with survey programming, optimization, and ideation. Our targeting capabilities allow you to survey both B2C and your B2B audiences. Our social media sampling technology, our certified partner network, as well as advanced data cleaning procedures, will help you collect reliable data. The most advanced social network surveying technologies in the world. Gather reliable, authentic data to help you make better business decisions. Easily visualize and cross-reference data using an intuitive tool. The dashboard's advanced collaboration features allow you to share key insight within your team. Our specialists add a new dimension to your data. They transform your results into personalized, actionable, and relevant insights to help guide you in making the right strategic decision. Interview professionals or consumers in a B2B context or B2C, anywhere in the globe.