Best Chatbot Software in the Middle East

Turn allows organizations to automate and manage conversations that improve lives. Turn is a tool that allows teams to have guided conversations that make a difference in improving lives at large. It's never been easier to connect with users. Safely meet your users wherever they are. Connect to the largest encrypted chat audience worldwide. Engage effectively with your audience. Don't drown your audience in messages. Engage millions of people by supercharging your team using automated responses and artificial Intelligence. Your users will experience personal growth. Always reply with the best possible response. You can guide your conversations to key behaviors using evidence-based insights. Make every conversation meaningful. Track the impact of your conversations and set goals.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Convert website visitors into clients Clientity is a chatbot that allows visitors to your website to enter their name and phone number so that you can close the sale over the phone. Chatbot integrated into all your channels. Increase your sales. Your website visitors won't leave it if they don't want to give their data. Clientity will talk to them and ask for their information to make them valuable contacts. Don't lose the customer at their most interest. Use the opportunity to ask a visitor a question and get their data before they leave. Clientity doesn't sleep. Clientity is always available to assist your visitors 24 hours a days. Your website's image will be improved. Respond quickly to customers' questions. Check out how Clientity looks on the website. Start free and expand if you have to.

Automate calls and messages using human-like robots. You can reduce costs, increase sales, and achieve a conversion rate of 25% or more in voice calls and messages without the use of coding. The patented DCT (Dialogue Contextualization Technology), from Odus.ai allows you to completely eliminate support agents. 99%. It's not a joke. Our Dialogue Builder makes it easy to automate your calls in just 2 days. Only 30+ questions are required for each topic. Stop wasting your time collecting too much data. Odus' unique modular structure allows us to create any software solution for you in less than a week using our SaaS or on premium solutions. Chatbots can be created and used to test without restrictions. Not for all channels. Web-widget and Messenger, Telegram, Viber or your widget on the mobile app. After you have signed up for a plan, you can cancel at any time. You are only responsible for paying per month. You will receive detailed analytics on conversions, scenarios, and dialogs.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

FastTony, the Facebook API App, supports sales and promotions via Facebook. We are the only tool that supports custom formats posts and advertising campaigns. We make it possible to democratize the advertising industry! FastTony applications are only good at one thing: Automate your company's sales and marketing activities to save time and allow you to focus on more important things. Smart FastTony software will analyze 40,000,000 criteria (in other words: forty million) in just 6 seconds and determine the best audience for your posts. You only need to spend 5 minutes ONCE. Answer a few questions. The application will automatically create ads for the posts that you have selected (selected by inserting a keyword into the content). You will not need to do anything else. This is your 100% legal business advantage. You have complete control over every dollar of your advertising budget. Automate customer service, acquisition. You can take care of your customers, and you can build your own audience.

Engage customers using an AI-powered digital assistant. It captures users in a personal way and provides actionable insights for your sales, service, or marketing teams. Oracle Digital Assistant is much more than a chatbot. It provides answers across all customer touchpoints. Conversational CX enhances customer relationships by personalizing interactions at scale. Oracle Digital Assistant is built on Oracle's next generation cloud infrastructure. It uses AI and natural language understanding (NLU), to simplify customer acquisition and retention. It uses context and profile to automate tasks such as personalized recommendations and informational queries. Customers and sales personnel have seamless access to information via text and voice. Oracle Cloud CX users can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate creating configured quotes using voice commands.

Digitalization has been a major investment by companies and organizations to make it easier for customers to access information, products, and self-services. It is accessible from all devices and at all times. However, customers are often forced to use traditional channels like email or phone when they need assistance or want to interact with their digital service provider. It is then lost that the customer can be helped 'at the time of need' in a digital environment. This is a waste of money and opportunity. You don't have to miss an opportunity to serve or sell to your digital customers as a company. Vergic Engage can help you master the digital customer journey, no matter what your goal may be. Any company or organisation can create a customer journey, regardless of its vertical. The Vergic Engage Platform will manage that journey and keep the customer in a digital environment.

Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps. Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services. Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more.

The role of artificial intelligence is growing in our daily lives as machine learning continues to improve. This is no longer a science fiction dream. Voice assistants are everywhere, from smartphones to cars to hi-fi systems to cars to our cars. It was only a matter time before these assistants could be used by companies for customer service support. Chatbots and voice assistants are revolutionizing customer service in all industries, from healthcare to tourism to financial. Chatbot technology is constantly evolving. While companies across all industries are using it to improve customer satisfaction and relieve staff from repetitive tasks and increase productivity, there are still challenges to overcome. These limitations must be understood by organizations using chatbot technology and voice assistants.

Forethought will automatically answer repetitive tickets to reduce agents' workload. Forethought uses sentiment analysis to accurately predict and tag incoming calls and reduces manual labor for your team. Customers shouldn't be left waiting in a line. Customers will be connected to the right agents if they are given the opportunity to think ahead. Allow customers to have incoming cases routed immediately and allow more agents to assist them. Forethought can identify and retrieve relevant tickets and articles for agents. Get a complete picture of how Forethought helps your support team. You can create dashboards and reports that you can share with your organization or team. Find the gaps in your knowledge documentation or support operations. Reduce first response time and average handling time to close cases quicker. You can instantly route and escalate tickets, matching customer problems with the right agent. Meet SupportGPT™: the World’s First Generative AI Platform for Customer Support. SupportGPT™ leverages Large Language Models—the same technology behind OpenAI’s ChatGPT—and fine-tunes them on your customers’ conversation history.

Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.

Our intelligent conversational AI solutions allow you to easily and quickly service your customers. With just one click, you can build your bot in one language and have it understand over 100 languages. We are a platform that does not require any coding. Users can create and manage bots for their business without having to know any coding. Chat with customers via Facebook Messenger, WhatsApp, Google Assistant and Amazon Alexa. Our intelligent AI provides detailed insights into your conversations, and offers tips for improving them. Our AI technology powers the myBo bot, which assists customers of Belfius Insurance with their claims. This frees up time for human agents to deal with more complicated cases. Get a 30-day free trial account to create your own voice and chatbot. It's simple and requires no IT skills. You can try it for free, so don't take our word for this. Chatlayer is more than a conversation platform. It's also a partnership platform! Our trusted partners will help you get the most out our tools.

Meaningful consumer conversations, unique insights and conversions. I am a digital assistant for retail brands and do it all. SID's innovative AI solution stack for retail, which is driven by intelligence in every customer conversation, helps you not only sell more but also sell better and quicker. Unheard of in the industry, a digital shopping assistant that answers complex consumer questions and delivers effective solutions in a very short turnaround time. Our digital shopping assistant uses conversational data to identify consumer needs and generate business ideas. SID's digital shopping assistance, backed by verticalized retailer intelligence, answers all consumer questions in real time, resulting in lower call volumes.

Automating conversations across voice and text channels is a valuable, even essential, way to improve customer experience and save cost. Yet the slow, complex and expensive traditional process has blocked progress. Today, however, the era of manually curated knowledge bases is officially over. Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, Telephony/IVR and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant. With Zammo’s user-friendly, affordable, and cross-platform solution, enterprises of all sizes can have a branded presence on voice, and deploy conversational communications in a surprisingly short amount of time with little or no professional IT help.

This software is the most advanced to implement a conversational strategy. Our clients are engaged and convinced. No programming skills required. It is intuitive and easy to use, allowing users to create and manage bots easily. Our software is the result of over a decade of research in artificial intelligence. It allows you to create and manage bots in the most intuitive way possible, thanks to an intuitive interface. Its natural language processing algorithm creates a natural conversation with users. All of our bots comply with GDPR. The chatbot building platform is available as a self-service mode. This allows you to create your chatbot independently, without needing to code! Our intuitive bot management system makes it easy to integrate your bot into your website or mobile app.

Our live chat tools allow you to provide great customer service for multiple agents. Our APIs allow you to integrate with our chat, CRM, and social media tools. To maximize your results, choose from 100% bots, 100% live chat, or a hybrid model. Our AI engine uses Natural Language Processing (NLP). It helps us understand the intentions of users in common business contexts. Our engine can handle text and voice messaging, and can be supplemented with third-party AI tools. Our AI uses cognitive models and machine learning. The platform is robust and allows you to customize your bot behaviors. The Botmaker API allows you to integrate your preferred platforms for one or more functions, such as CRM, live chats, reporting, specific AI processing and pipeline management. We can help you create and integrate custom projects.

Intelligent Robot, based on natural language processing (NLP), is a dialogue platform that facilitates smart dialogue through various clients such as websites, mobile applications, and robots. Intelligent Robot can be used to facilitate self-service via multi-round dialogue. Users can also use domain-specific knowledge databases and configure their own knowledge bases for custom smart dialogues. Intelligent Robot can also be integrated with third-party APIs for complex scenarios like order search, shipping tracking, self-service returns, and order search. Intelligent Robot offers online support that eliminates waiting times and eliminates the need for a human to assist. Quick configuration and deployment of knowledge packages is possible for multiple domains. Robots can answer queries and deliver information in natural languages. APIs enable flexible, customized online chat experiences in tailored situations. Intelligent Robot can be deployed to many channels that allow for dialogue, including webpages and official accounts.

It's about creating digitally fluent customer experiences from the beginning of customers' needs events, to proactively guiding them through the redesign of your brand's digital door where their journey really begins. Customers will be delighted by smart self-service, hyper-personalized interactions with fully-prepared agents, and delighting in the end-to-end digitally seamless customer experiences. Our AI-powered, AI-powered approach to NICE Digital CX is unique. It harnesses the predictive power and knowledge-driven answers of your customer data to make every step of the customer experience seamless, personalized, successful. A new era of proactive customer care is here. Intelligent conversational AI creates smart self service across all touchpoints and allows you to contact your customers at their needs event before they contact us. Smart and optimized self-service that is based on CX knowledge. Create a platform-driven continuous improvement process.

Laiye is a specialist in combining the power and robotic process automation to drive intelligent automation. This includes digitizing repetitive tasks and integrating custom-built automation to solve complex business problems. Laiye envisions a world in which Intelligent Automation transforms people and businesses. We can help you and your customers improve customer experience and business performance. All of our products have AI embedded so deployment is as simple as drag-and-drop. Intelligent Document Processing models are self learning and our Chatbot has Natural Language Understanding. We believe that smooth, efficient implementations are the foundation of a successful automation program. This is why we designed our platform with the end-user in mind.

Your customer will be helped in a smart way through their preferred digital channel. Automate your customer relationship, create personalized conversations using artificial intelligence and increase your digital results. No matter what your business segment is, there are solutions that will improve your customers' digital experience. Explore all integration options and implement solutions for different departments within your company. Chat with your customer via the main digital channels such as WhatsApp to improve your conversation rates. Your customer will be delighted with your quick and efficient service via their preferred platform. You can make the purchase process shorter by having one conversation thread. This will avoid your customer having to go through multiple channels. You can access strategic data from conversations on WhatsApp and other points. You can have clearer and more intimate conversations with employees using the apps they use every day.

You can easily pivot by using digital over in-person. Customers and employees can access self-service efficiently. Embrace omnichannel. Give customers 24/7 self-service and get an AI advantage over the rest. A chatbot solution that is secure and compliant with regulatory requirements can streamline patient care. Automate workflows. Automate workflows. Onboard, engage, enable and empower employees anywhere, anytime. NativeChat allows organizations to automate repetitive tasks using natural language interfaces. It has a rich developer toolkit and is very flexible in terms of deployment and integration to voice and conversational platforms. With an innovative bot engine in-house, it takes a short time to get to market. Programming-language agnostic, low-code implementations. A chatbot that is easy to train and configure can tap a new communication channel and model visitor journeys. Visitors will enjoy personalized, always-on experiences.

eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages. eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.