Best Chatbot Software for Active Directory

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

You can access all the information you need about customers using voice and text commands. All the information you need about your customers, both from internal systems and online, is available in one place and on demand. Eliminate thousands hours of research for your prospecting teams and customer experience teams. In seconds, you can know what's happening in your region or across your product line. Reminders for thanking a loyal client, following up on late bills, preparing for an upcoming event, adding notes for a previous meeting, etc. CRM implementations are often hampered by bad or incomplete data. Sales Assistant allows you to collect as much information about your customers in one place, and maximize your CRM investment. Integrate complex logic across systems. Bring SaaS data to your own apps, intranets, and portals. One API for your corporate applications.

Azure Cognitive Services allows you to create a bot that can speak, listen, comprehend, and learn from users. Open source SDKs and tools allow you to create, test and connect bots which interact with users in a natural way, wherever they may be. Build scalable, global and secure solutions that integrate seamlessly with your existing IT environment. Create an AI experience to extend your brand while keeping you in control of all your data. Bot Framework Composer, an open-source visual authoring tool for developers and multidisciplinary teams, allows them to create conversational experiences. Azure Bot Service allows you to create intelligent enterprise-grade bots while maintaining control and ownership of your data. Start with a simple Q&A Bot or create a sophisticated virtual Assistant. Connect your bot easily to popular channels and devices using open-source SDKs and tools. Azure Cognitive Services native integration allows your bot to understand, speak, and listen to your users.