Best Chargeback Management Software for NMI

Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money. ChargeSentry wins back your revenue automatically! No other service compares to ChargeSentry – we’re less expensive, easier, and faster than the other guys. Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services don’t help much. They’re expensive, require long contracts, lengthy integration, and usually still require you to do something. We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss. Started by e-commerce and merchant processing industry veterans, we bring over 15 years of experience responding to countless chargebacks.

Shieldify is an innovative platform powered by artificial intelligence that helps businesses effectively handle and reduce chargebacks, protecting merchant accounts from the risk of penalties and potential closures. By streamlining the dispute management process through automation, Shieldify allows companies to redirect their resources towards growth initiatives instead of spending time on manual chargeback processes. The platform's unique algorithm for chargeback management not only increases the chances of successfully resolving disputes but also speeds up their resolution. Furthermore, Shieldify offers detailed analytics that provide valuable insights into the sources and trends of chargebacks, enabling businesses to pinpoint and tackle root causes. Key functionalities, including automated dispute handling, proactive chargeback prevention notifications, and a user-friendly analytics dashboard, are essential components of the platform, enhancing its overall effectiveness. Ultimately, Shieldify empowers businesses to maintain healthier merchant accounts while focusing on their core operations.

By leveraging our industry know-how alongside our exclusive FPR-360 technology, we achieve a recovery rate of chargebacks that is three times higher than the average in the field. Our system can smoothly integrate with your gateway, payment processor, and CRM, enabling us to analyze chargeback data and pinpoint their root causes in real-time, all while adhering to stringent security protocols to ensure your information remains protected. As the premier provider of dispute analytics and Smart Chargeback Recovery, our services, which include alerts, the Root-Cause Analyzer™, and 3D Secure technologies, empower you to reduce chargebacks by approximately 50%. Additionally, our real-time identification of chargeback sources provides deeper insights into your customers' purchasing journeys than any other dispute resolution tool available. The Root-Cause Analyzer further enables you to evaluate over 40 data points, helping to uncover weaknesses, enhance customer retention, and improve overall satisfaction among your clientele. Thus, our innovative approach not only streamlines dispute management but also contributes to the long-term success of your business.