Best Business VoIP Providers for Calabrio Quality Management

One platform that combines cloud phone and video collaboration, team chats, contact center, analytics, and team chat. You can reduce your organization's total cost-of-ownership by giving each user exactly the features they need. With full analytics and collaboration between functional area specialists and contact center agents, you can eliminate organizational silos. One administration tool for system setup with user and data management. One license allows you to combine call, directory, video conference, chat, and contact center. With enterprise-grade reliability and cloud quality, connect your business to the world. No need to use any device or location to schedule, start or join HD audio and video conferences. Access your contacts from any device, whether they are colleagues or external users. With an intelligent, collaborative, reliable solution, you can create better customer experiences.

Avaya Cloud Office is a cloud-based unified communications solution that integrates enterprise-grade voice, video, instant messaging, meetings, conferencing, and collaboration tools into a single platform. It enables businesses to connect office, remote, and mobile workers seamlessly, ensuring consistent communication across various devices and locations. With features like business phone numbers, inbound caller ID, unlimited calls within the U.S. and Canada, business SMS, voicemail transcription, team messaging, and document sharing, Avaya Cloud Office enhances productivity and collaboration. The platform also offers robust security measures, including encryption to safeguard daily business communications across endpoints such as desk phones, conference phones, and mobile and desktop apps. Additionally, Avaya Cloud Office supports integration with over 100 business applications, including Salesforce, Office 365, and G Suite, allowing businesses to streamline workflows and improve efficiency.