Best Business VoIP Providers for Aura365

Genesys Cloud provides rapid innovation for companies of all sizes and industries. It is an API-first solution that has been refined over a decade and has proven its scalability, security, and reliability. Access to new functionality. Get the latest AI-powered customer journeys and employee journeys. Your business will benefit from the best customer and employee experience. Trust a single technology platform and provider with a multitenant, microservices-based architecture. It offers the flexibility, security, agility, and scale you need. Genesys Cloud empowers you to have more meaningful conversations with customers through Genesys Cloud.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Avaya Cloud Office from RingCentral is a cloud-based phone system that works wherever and whenever you need it. Everything you need will be at your fingertips, no matter where you are. It simplifies the way your company communicates. No matter where your employees may be, you can call, chat, meet, or collaborate. File sharing, task management and virtual team rooms help you stay on track and on time. To create a truly cloud-unified communications experience, you can combine 100+ business integrations like Salesforce and Google Drive. Avaya Cloud Office offers your customers and employees the features and options they want in one app.