Best Business Text Messaging Platforms for Google Workspace

Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.

Transform your communication with a complete business phone system for just $12 a month. The journey to success begins the moment a customer reaches out to you, and with 8x8 Express, you can make a lasting impression right from the start. This robust phone system is easy to set up in only minutes and includes essential features like voice calls, video conferencing, texting, and chat, all for an affordable monthly fee. Gain access to the same advanced communication tools that large enterprises use, whether you’re creating a new business phone number or porting your current one. Enjoy high-definition audio and video conferencing, along with team messaging to connect with customers and employees effectively. With unlimited calling across the U.S. and Canada and features like call forwarding and music on hold, you can ensure seamless communication. In addition to HD voice and video calls, you’ll have the capability for business SMS and texting, as well as one-on-one and group chat options. Express is ready for use immediately upon account activation, and you can effortlessly add users and modify settings as needed, making it an ideal solution for both home-based businesses and small enterprises operating from a single location. This service will not only enhance your communication strategies but also empower your business to thrive in a competitive environment.

Engage each caller, search engine user, and website visitor through tailored messaging, while implementing automated "messaging funnels" for seamless interaction. This single, easily branded app enables you to oversee and share every aspect of your communication. Plug the gaps in your sales process by ensuring you never miss a call, even after hours, responding 24/7 to inquiries. Just like web or email funnels, these messaging systems are designed to be more engaging. Personalize your approach to effectively qualify, educate, and convert leads into customers. Eliminate the inefficiencies of abandoned chats; our method mimics the "micro-commitment" principle of chat interfaces to enhance conversion rates and prioritize capturing phone numbers upfront. Integrate our widget on your site in mere seconds and tailor it with your branding elements, including team photos and specific messaging. Monitor your performance through URL tracking, allowing for the deployment of unique widget versions on various pages. Collect lead information along with text messaging opt-ins from all interactions, including missed and after-hours calls. By adding our widget to your website, you can usher visitors into a text-based conversation with your business, creating a more significant and lasting connection compared to online chats, ultimately enhancing your customer engagement strategy. It's time to transform the way you connect with potential clients.