Mr Wolf Description

Mr Wolf is an eService Desk Automation Platform that automates different types of incidents, tasks, and tickets. It's available for teams using JIRA, BMC Remedy and ServiceNow as well as HP Enterprise tools. First, the tasks that need to be processed are divided into the appropriate categories. The module that uses machine learning automates the classification of the tasks. Implementation The task that is designated for automatic implementation is carried out based on the process's prepared definition. The process is described in Python which allows for easy implementation and quick integration with other services and systems. Our integration expertise spans over a dozen years. We seamlessly integrate with any ERP, CRM, Contact Center, E-Commerce system, or any other. Integration is the heart of our solution. We do it quickly, efficiently, safely.

Pricing

Pricing Starts At:
$7800 per year

Integrations

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Company Details

Company:
BlueSoft
Year Founded:
2017
Headquarters:
Poland
Website:
bluesoft.com/product/mr-wolf/

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

Mr Wolf Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Mr Wolf Lists