Intelligent Forms Automation Description
OpenText uses Forms to collect data electronically or on paper. OpenText automates validation, processing, review and exchange. This ensures that people- and forms-driven processes are efficient, responsive, effective, efficient, and responsive. This results in a better bottom line and a positive customer experience. Intelligent Forms Automation is an integral part of a CEM solution. It allows organizations to facilitate two-way customer communication. It provides a rich, flexible, and powerful customer interface that ensures accurate and complete information is collected from customers. This also ensures a positive customer experience. It automates the process of collecting customer information and routing it to the right people and systems. This ensures that customer requests are processed quickly and efficiently.