Procare Reviews

Summary: I am very happy we switched to Procare. The implementation was a breeze and customer support has been outstanding.

Positive: Procare was easy to implement, parents love the information updates, staff are able to quickly update parents and communicate as needed with parents.

Negative: Credit card fees need to be able to be billed automatically to parents.

Summary: I've been using it for over 15 years and I love it. it is so easy to use and I love that it's connected to the engagement app for the parents as well.

Positive: Procare makes keeping track of attendance and records and billing so easy. It is so nice it's all in one place.

Negative: The cloud is down sometimes but they seem to fix it fast.

Summary: Procare is great! Parents love it, staff love it and admin love it! Keeps us all in communication and up to date.

Positive: Procare has many features that help organize our center. The day to day communication with parents is top priority and Procare Connect makes this very easy!

Negative: The number of websites. It would be very beneficial for myprocare.com and Procare Connect to be on the same website for convenience to the parents.

Summary: Overall it is such an amazing app. It is so easy to move around and find what I am looking for. The support team is also so very helpful in every aspect!

Positive: SO easy to navigate, so easy to find what I need. It is easy to log into the system and to shut it down. It is easy to find who I am looking for.

Negative: To many notifications. To many times having to change passwords

Summary: I highly recommend Procare to any center that needs a quality program that will meet all of their needs for running their business. It handles everything -
student enrollment, parent accounts, staff records, deposit reports, parent communication and much more!

Positive: As Director of a preschool I truly appreciate how easy Procare makes it to organize enrollment information of both the parents and the students. Being able to utilize bulk emails and bulk text messages has simplified many of my communication issues. I also truly appreciate how Procare support ALWAYS solves any issues I may have. I have even called them for some really dumb "user" issues and they still make me feel like a valued customer!

Negative: The only "con" I might possible have is that some times the wait time for customer support seems a bit long. However, that is understandable if they are providing their other customers the same personable and efficient service they provide me.

Summary: I love how easy it is to navigate within the app. It is so easy to find what I need without the hassle of looking for anything. I love that you can just search for something and it will be there. Everything is labeled and can be found within seconds.

Positive: I love how easy it is to navigate within the app. It is so easy to find what I need without the hassle of looking for anything. I love that you can just search for something and it will be there. Everything is labeled and can be found within seconds

Negative: I do not like having to change my password so many times.

Summary: Overall, Procare is amazing. We have built our company up using this system and it has kept us consistent as we have grown.

Positive: Procare is a great software for managing our childcare center. We have used it for 20 years, and as it continues to improve, it gets better and better. The accounting features is our number one reason for staying with Procare. All other platforms are always missing one piece that Procare has. Being able to manage staff, families and accounting all in one place truly makes our job easier. Once learning and understanding the platforms it is very user friendly. Procare's support team is great, very responsive and very helpful.

Negative: Even though we love most things about Procare, we do wish it had some features so that we could eliminate all other systems. Such as a two-way communication between the parents and admin outside of the app. Having a way to send a mass email to all of the parents and having them just respond to the email it came from.

Summary: Since 2006 we have relied on Procare to work for us, and it hasn't missed a beat! Flexibility, ease of use, cost effectiveness, and reliability are all top notch!

Positive: Procare has been a God Send for us. We've used it since 2006 after using MS DOS and it has worked perfectly for us. It is quite flexible, allowing us to track any and all data needed to meet our funding requirements and manage day to day operations.

Negative: There is nothing that has been a "con" for us with Procare. Support is great, it's easy to use, and we have no plans to change.

Summary: Procare is an awesome app to use and it’s easy to use. I would recommend this app to use for beginners.

Positive: Procare is a great starter program for beginners in the childcare industry. It has multiple benefits for using Procare.

Negative: I have nothing bad to say about Procare, it’s an awesome app.

Summary: I have enjoyed being able to give the parents peace of mind knowing their child is in good hands. they are able to access the daily pictures and reports as they are posted. they do not have to wait until the end of the day to see what the child has done. It is much easier to communicate with the parents through Procare. We are able to send them notes of what we may need or how the child is doing.

Positive: I like the fact that I no longer have to write out the daily reports for 10 children. I am able to log diaper changes meals daily activities all with ease on my Procare app. I love the fact that Injury reports are uploaded and the parents can see them as they are uploaded with pictures of the injury. I enjoy taking pictures of the children though out the day allowing the parents to see how much the child has enjoyed their day.

Negative: On very few occasions we have had trouble with log in. It was quickly handled.

Summary: Just starting out but I love the guided tutorials and how easy it is to navigate for staff and parents.

Positive: The virtual demos, constant communication and easy access to customer service. Even when I wasn't ready to sign up, as I was still shopping around, the sales rep Loren was extremely helpful and responded to any questions I had over email.

Negative: As we have just signed up, there have been no cons so forth!

Summary: We have been pleased with Procare at our center. Parents, especially the ones new to childcare, love the idea of managing their billing, sending us messages, and communicating with teachers all on one app. I love looking at pictures that teachers post.

Positive: The app is easy to send messages and posts in real time to parents. As an administrator, I can scroll through the classroom activities and post as well as monitor messages.

Negative: Sometimes there is a need for an update and we will have issues with use. Parents will be frustrated when they can't sign in their child but this is really our only issue.

Summary: Overall, Procare is easy to use and very user friendly! It works perfect for what I need it for! Procare is very helpful in my day to day tasks.

Positive: My favorite thing about Procare is that I can communicate with my students' parents about their day! I can send pictures, activity descriptions, and notes about her meals.

Negative: There is nothing I don't like about Procare! It is very user friendly and a helpful part of my day.

Summary: Procare is a comprehensive solution that integrates billing, attendance tracking, and parent communication into one platform. It streamlines administrative tasks and enhances the overall experience for providers and families. While it offers numerous benefits such as efficient billing, enhanced communication, and time-saving features, it may fall short in meeting licensing requirements for incident reporting in some jurisdictions, such as Virginia. Despite this drawback, Overall, Procare stands as a steadfast ally for childcare centers, empowering them to prioritize what truly counts: the well-being and development of the children under their care.

Positive: Procare is a total game-changer and easy to use. It combines billing, attendance tracking, and parent communication into one smooth system, slashing paperwork and streamlining operations. With automated billing, it saves time and ensures payments are on point, keeping cash flow steady. Plus, its communication tools like messaging and parent portals strengthen the bond between providers and families.

Negative: We are unable to use the incident and injury reporting because it does not meet Virginia licensing requirements, so we still use paper copies. Without robust incident reporting features, providers could end up doing a lot of manual work, risking errors, and possible licensing violations.

Summary: Overall we've had a great experience with Procare. it works well with other products and is always accurate.

Positive: This product is very easy to use. We use it to track our students and it is always accurate. We are happy with this program.

Negative: This product can be a little glitchy every so often.