Dropcountr Description

Dropcountr is a simple, yet powerful, water analytics and customer engagement tool that works with all meters regardless of manufacturer or read interval. Dropcountr CLEAR is used by utilities to better understand customer behavior and address indoor/outdoor water efficiency costs, respond to service inquiries, and engage customers using modern communication channels. Dropcountr HOME is a customer portal that allows homeowners to better understand their water usage, compare it to others, achieve goals, and receive utility announcements and rebates. Cloud-based data analytics and customer engagement. Dropcountr converts data from water meters into actionable information that utilities staff can use to help customers and their customers. Connect with your customers using the technology they prefer. Reduce the number of customer service calls. Automate alerts, and move to digital communications. Satisfy customers and meet their expectations.

Integrations

API:
Yes, Dropcountr has an API

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Company Details

Company:
Dropcountr
Year Founded:
2013
Headquarters:
United States
Website:
www.dropcountr.com

Media

Dropcountr Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Online

Dropcountr Features and Options

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management