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Networking

Video How Will IT Workers' Roles Change in the Next Five Years? (Video) 138

We asked Sarah Lahav this question. She's founder and CEO of service management and help desk software company SysAid, and a staunch supporter of Sysadmin Appreciation Day, so keeping an eye on the future of IT is essential for her company, her clients, and the friends she's made in her years as an IT person and -- later -- IT service company executive. As she says in the interview, "[Some] people say that the IT person will not exist because everything will go to the cloud. And the other half claims that people from the IT [department] will have new skills. It wouldn’t be the same IT person as we know him now, there will be focus more on firewalls than on fixing computers and stuff like that." Is she right? Is she wrong? Or will changes in IT people's roles be so different from company to company that there is no one right answer?
Businesses

Video What's the Future of Corporate IT and ITSM? (Video) 50

Our headline is the title of a survey SysAid did at Fusion, a "gathering of seasoned IT directors, service management implementers, and business analysts" that took place in early November. As Sysaid's marketing VP, Sophie Danby was the person who designed and implemented the survey, which consisted of only three questions: 1) Where do you see the corporate IT department in five years’ time? 2) With the consumerization of IT continuing to drive employee expectations of corporate IT, how will this potentially disrupt the way companies deliver IT? 3) What IT process or activity is the most important in creating superior user experiences to boost user/customer satisfaction? || You can obviously follow the first link above and see the survey's results. But in the video, Sophie adds some insights beyond the numerical survey results into near-future IT changes and what they mean for people currently working in the field.
Government

Jail Looms For Man Who Revealed AT&T Leaked iPad User E-Mails 124

concealment sends this quote from MIT's Technology Review: "AT&T screwed up in 2010, serving up the e-mail addresses of over 110,000 of its iPad 3G customers online for anyone to find. But Andrew Auernheimer, an online activist who pointed out AT&T's blunder to Gawker Media, which went on to publicize the breach of private information, is the one in federal court this week. Groups like the Electronic Frontier Foundation worry that should that charge succeed it will become easy to criminalize many online activities, including work by well-intentioned activists looking for leaks of private information or other online security holes. [Auernheimer's] case hasn't received much attention so far, but should he be found guilty this week it will likely become well known, fast."

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